The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Exploring Options for Incident Management: A Comparison of PagerDuty and Other Tools Effective incident response is crucial for managing operational issues and resolving them in a complex technology environment. With the increasing complexity of systems built from numerous services, it is important for companies to have a way to keep these systems running smoothly.
We’re excited to announce a new set of updates and enhancements to the PagerDuty Operations Cloud. Recent development and app updates from the product team include Incident Response, PagerDuty® Process Automation, the PagerDuty Mobile App, Integrations, as well as Community & Advocacy Events updates. We continue to help customers further automate to optimize cloud operations and reduce the amount of issues escalated to other teams. Get started now and learn about.
Modern-day markets are highly competitive and in order to foster stronger customer relations, we see businesses striving hard to be always available and operational. Hence, businesses invest heavily to ensure higher uptime and to have dedicated teams that constantly monitor the performance of an organization's IT resources. In this blog, we will explore what NOC teams are and why they are important.
Ensuring continuity of IT Services through effective incident management process.
The past decade has seen organizations embrace AI and data analytics at scale. In 2022, IBM found that 35% of organizations have embraced AI—a 4% increase from 2021. The trend of AI adoption will continue to play out in the next several years across virtually every organizational function. At the vanguard of this movement is AIOps, which sees AI used to improve IT operations (ITOps).
IT infrastructure mapping is the process of creating a visual topology of a network infrastructure. This mapping process helps understand the geographic and interactive layout of a network, which applications depend on. Using infrastructure mapping for troubleshooting, you can quickly understand the relationship between application issues and hardware issues.
