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Incident Management

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Causes of Data Center Outages and How to Overcome Them

With the increasing computing requirements and complexity of data center systems, unplanned downtime has become a severe threat to enterprises in terms of process violations, revenue losses, and reputational issues. Although data center failures are quite common, it can be difficult to predict every scenario that might have a severe impact on the expansion of your company. Especially when some factors, like a natural disaster, can simply be beyond your control and result in data center outages.

APIs Impact on DevOps: Exploring APIs Continuous Evolution

An application programming interface (API) is a set of rules and protocols that enables different software applications to communicate and share data and functionality. The concept of an API has been around for a long time. However, APIs as you know them emerged in the late 1990s and early 2000s with the rise of the internet and web-based services. As more businesses began to offer online services, the need for a standardized way for these services to interact and share data became apparent.

How to talk to your executive leadership team about reliability

Product reliability requires investment from all areas of the business. Technology leaders must effectively communicate the implications of service reliability to the rest of the organization. As a leader, how do you prove that a more reliable product is critical to success? Experts from BetterCloud, Machinify and Blameless come together to discuss how to talk to your executive leadership team about reliability in this webinar.

How to talk to your executive leadership team about reliability

Product reliability requires investment from all areas of the business. Technology leaders must effectively communicate the implications of service reliability to the rest of the organization. As a leader, how do you prove that a more reliable product is critical to success? Experts from BetterCloud, Machinify and Blameless come together to discuss how to talk to your executive leadership team about reliability in this webinar.

The Inevitable - Failures in Distributed Systems

Experiencing failure at scale is as the popular Marvel character Thanos would say “Inevitable”. Memory leaks, software or hardware or network I/O failures are just a few. It’s a problem of simple mathematics, the probability of failing rises as the total number of operations performed increases. With each component used to scale the application, the failure quotient increases. So how do you tackle this so-called “Inevitable” problem that comes with scaling?

IT Workflow Explanation

IT Workflow Automation serves to automates the execution of IT tasks and processes. This can include everything from provisioning new servers and deploying software updates to monitoring and troubleshooting IT systems. Workflow automation helps organizations reduce the time and effort required to perform these tasks by automating manual processes and eliminating the need for manual intervention. It can also improve the accuracy and consistency of these processes, as there is less room for human error.

10 Points of consideration for investing in an Observability Platform for your organization.

10 Points of consideration for investing in an Observability Platform for your organization: Scalability Can the observability platform handle the volume of data that your organization generates? Compatibility Is the observability platform compatible with your organization's existing systems and technologies? Ease of use Is the observability platform user-friendly and easy for your team to adopt and use?