Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

The DORA metrics backstory

DORA metrics are becoming the industry standard for measuring engineering efficiency, but where did they come from? ‍ We talk a lot about DORA metrics here at Sleuth — what they are and how to measure them. But we haven’t shared much about the context of DORA metrics — their history and why we use them. So let’s do that. This article provides a summary.

Tips to make your Retrospectives Meaningful

If done right, retrospectives can help you inspect past actions, help adapt to future requirements and guide teams towards continuous improvement. However, organizations find it difficult to adopt the right mindset to execute retrospectives effectively. This blog will help you understand what retrospectives are and provide valuable tips to make your retrospectives meaningful. This blog will cover,

PostgreSQL Monitoring with Netdata

PostgreSQL is a popular open source object-relational database system designed to work for a wide range of workloads from single machines to data warehouses to web services with many concurrent users. PostgreSQL runs on all major operating systems and is used by teams and organizations across the world, including Netdata. If you are using PostgreSQL in production, it is crucial that you monitor it for potential issues. And the more comprehensive the monitoring the better!

How Rush Capped Time to Resolution by Integrating Sentry With Their With CI/CD Pipeline

Rated as the top order tracking and revenue generation app on Shopify, Rush lets businesses build and personalize their own dashboards to manage the post-sale process with real-time data, custom product recommendations, and user feedback. Their business model focuses on low touch and user-centered design (UCD), which leaves little room for issues impacting how people interact with the platform.

Canary vs blue-green deployment to reduce enterprise downtime

Even before the cloud, no one liked deployment downtime. With applications hosted in traditional data centers that restricted access for local users, many organizations scheduled deployments when users were less likely to be using the applications, like the middle of the night. With widespread adoption of cloud-based, 24x7 environments available from all time zones, every hour of the day, easy-to-find deployment windows are gone.

Identify and manage impacted customers with our new Zendesk integration

Customer support tickets are a key indicator of which customers are being actively impacted by an incident. Incident-related support tickets are an important component of impact assessment, incident prioritization, and effective stakeholder communications. FireHydrant's new Zendesk integration allows Enterprise tier users to: With our Zendesk integration you can streamline customer impact assessments and incident communications, resulting in reduced support response times and incident durations.