Useful AWS hacks and tricks that will save you time and money. If you work a lot with AWS, you probably realized that literally, everything on AWS is an API call; hence everything can be automated. This article will discuss several tricks that will save you time when performing everyday tasks in the AWS cloud. Make sure to read till the end. The most interesting one is listed at the very end 😉

How do you ensure a customer experience (CX) that leaves both participants of a conversation not just satisfied, but elated afterwards? And how do you do that, thousands of times over the course of a day and millions of times a year?

Throughout the world, the business and service sectors thrive on the best customer service management practices to ensure customer retention, boost customer sentiments to increase the profitability and branding of their business. But amidst the emerging technological advances, AI (Artificial Intelligence), as it is well known, is turning the table for businesses in winning the game of gaining customer trust and loyalty.

In previous installments of my “Securing Azure SQL Database” series, I covered Azure SQL Database firewall rules and private endpoints—the first of which is a way to help reduce the public exposure of your database endpoint and the second being a means to remove all public access if necessary. Each option has unique benefits, and some scenarios might call for a mix of the two options.

Migrating to cloud infrastructure is one of the most critical requirements for modern enterprises to ensure long-term sustainability. Initially, there was a general apprehension about adopting cloud technology and developing a cloud migration strategy; certain aspects like security and resilience were concerns. But today, with increasing technological advancements and familiarity, there is not an iota of doubt that the advantages of adopting cloud technology have far outnumbered the few drawbacks.

Security testing tools help us to monitor our cloud-native resources for potential vulnerabilities throughout our development lifecycle. By flagging security vulnerabilities early, our teams can react on time to reduce potential damage to our end-users and our business. This post will compare three different Security scanning tools that focus on cloud-native infrastructure and application security, namely.

Elite software development teams automate and integrate monitoring observability tools more frequently than lower performing teams, per the Accelerate: State of DevOps report. Organizations that need the highest levels of reliability, security, and scalability for their applications choose Google Kubernetes Engine (GKE). Recently we introduced GKE Autopilot to further simplify Kubernetes operations by automating the management of the cluster infrastructure, control plane, and nodes.

In an earlier blog, we had discussed what is Microsoft Windows Virtual Desktop (WVD) and why it is gaining popularity. In this blog, we present various community and vendor resources that can help you choose the right Azure instances for your Microsoft WVD deployment. Here, at eG Innovations, we offer a wealth of monitoring and simulation tools to allow you to monitor what real users are experiencing when accessing Microsoft WVD.

One of the most important things SaaS companies need to think about in order to be successful is financial modeling. To succeed in the increasingly competitive SaaS space, finance teams need to carefully consider a wide variety of KPIs and find ways to effectively manage both present and future cash flows. Cash flows and liquidity are two of the most common challenges faced in this industry — if effectively addressed, your company can position itself for long-term success.