We’ve all seen it: a company experiencing a major incident and going radio silent, leaving their customers to wonder “Are they doing something about this?!”. If you’ve ever been on the inside of something like this, you know the answer is most likely yes, there are people working hard to put out the fire as quickly as possible. But when it comes to incidents, perception is reality for customers.
DCIM is not a static field, but rather a dynamic one that evolves with the changing needs and challenges of data center operations. In this article, we will explore the top 5 trends that are shaping the future of DCIM software and how they can benefit data center operators and users.
With around 130 employees, Innflow, one of the leading SAP consulting companies in Switzerland, implemented the Avantra AIOps platform for its private cloud infrastructure, three and a half years ago. Initially, the aim was to monitor its customers' SAP systems more precisely. After deploying Avantra, the SAP Basis team at Innflow quickly gained better control over the status of all customer systems and recorded significant quality improvements, as Felix Hausheer, Team Lead SAP Basis, confirms.