Operations | Monitoring | ITSM | DevOps | Cloud

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Introducing Coroot

We’re Nik and Anton, founders of Coroot. We’ve built a tool that boosts the reliability engineering skills of your team. Think of it as your personal assistant who has not only found the root cause of an outage but also suggested a list of possible fixes. Having a background in managing IT ops teams and building a cloud monitoring platform, here are my observations based on my experience: We’ve built Coroot under the belief that more than 80% of issues can be detected automatically.

Redis monitoring in Applications Manager

Redis monitoring involves tracking the health and performance of your Redis databases to ensure high availability and accessibility for the data stored within them. Monitoring helps you keep a close eye on critical Redis performance metrics, provides you with in-depth insights for understanding resource utilization and capacity planning, and enables quick incident resolution in case of a performance disruption.

Monitoring the IBM Power Ecosystem using Microsoft Azure

In today’s interconnected and hybrid cloud environments, effective system monitoring is crucial for maintaining performance, reliability, and security. This technical presentation explores how Microsoft Azure enables comprehensive monitoring of the IBM Power ecosystem, explicitly focusing on AIX, Linux on Power, and Linux on Z Series operating systems. Further, active monitoring of HMC and VIOS is considered.

Maximizing ROI: The Value of an Incident Response Platform Measured in Metrics

Organizations are constantly challenged by the threat of IT incidents, cyberattacks and breaches. Incidents such as data breaches, malware infections, and system outages can have devastating consequences for businesses, including financial losses, reputational damage, and legal liabilities. In response to these threats, many organizations are turning to incident response platforms to streamline their incident management processes and enhance their cybersecurity posture.

New in Delphi DAC: Support for RAD Studio 12, Patch 1, Cloud Providers Metadata, and More

We are glad to announce the latest update of Devart’s Delphi Data Access Components product line. This update implements support for the newest version of Embarcadero RAD Studio 12 Athens. RAD Studio 12, Patch 1 brings improved VCL and FireMonkey libraries, Split Editor Views, modernized C++ compilers and toolchain, Android API level 34, support for 4K+ screens, and now targets Windows 11.

New in Delphi DAC: Support for RAD Studio 12, Release 1, Cloud Providers Metadata, and More

We are glad to announce the latest update of Devart’s Delphi Data Access Components product line. This update implements support for the newest version of Embarcadero RAD Studio 12 Athens. RAD Studio 12, Release 1 brings improved VCL and FireMonkey libraries, Split Editor Views, modernized C++ compilers and toolchain, Android API level 34, support for 4K+ screens, and now targets Windows 11. There are many more changes, don’t forget to check them all out!

Practical Demo: How to use service management to address business needs at scale

The practical demonstration revolves around Ivanti's service management platform, Neurons for ITSM and ITAM, and its ability to address business needs at scale. It showcases the platform's web-based interface, codeless configuration, and integration with other tools. The demo also highlights the self-service portal, workflow and approval process for a new employee setup request, and customization options for request offerings and form layouts.

Steps to Building Strategic Vendor Partnerships for Enhanced End-User Value

Vendor partnerships are the core of the MSP business model. These partnerships enable MSPs to offer vital services like data backups, cybersecurity, and cloud solutions to complement their offerings. These partnerships provide unique competitive differentiators that help MSPs stand out in a crowded market when well-managed. Strong vendor relationships are vital to achieving growth and establishing a solid brand presence.

NIS2 Requirements: 10 Ideas in Which Asset Management And ITSM Can Help

NIS2 requirements range from Risk Management measures to business continuity insurance – and they must be effectively implemented by October 17, 2024, to avoid penalties. Since this is a cybersecurity framework, IT Asset Management (ITAM) can greatly help implement it.

Feature Friday #10: cf-support

Found a bug, asking for help? Use cf-support to collect info quickly. cf-support was born from interactions supporting Enterprise customers to streamline data collection and was introduced in late 2022 with the release of 3.18.31 and 3.21.02. Furthermore, it was featured on The Agent is In3 episode 21 Troubleshooting with cf-support. It gathers various details about the system and creates an archive that you can attach to your ticket.