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3 things to know about IT Remote Support software: Remote support software is designed specifically to help businesses provide customer support by troubleshooting software and hardware issues using a variety of tools. In contrast to remote access and control software, customers that receive remote assistance support must give consent to allow access to an IT technician to view their device’s screen.

Continuing in our series of InfluxDays recaps, we turn our attention to Brian Gilmore’s presentation on Industrial IoT. This is an area that uses time series data extensively and has a lot of room to expand the way it uses this data. Here’s a quick breakdown of where things stand today.

Customer service is essential to a businesses’ survival, and it makes sense when considering the impact that poor customer service can have on a business in terms of reputation and sales. In fact, 70 percent of people have claimed that their purchase decisions are based on the customer service received, so it is imperative for businesses to invest in their customer service experiences continually.

Technology has been evolving rapidly over the past few decades, and artificial intelligence (AI) has been leading the charge. AI has been used in various applications from self-driving cars to automated customer service. But one of the most intriguing applications of AI is in the form of chatbots. Chatbots, or computer programs designed to simulate conversation, have been around for a while, but the latest iteration of chatbot technology is taking it to a whole new level.

Learn how Locus uses advanced synthetic monitoring from Checkly to ensure the reliability of its Dispatch Management Platform Locus.sh is a leading-edge technology company solving one of the most challenging global supply chain problems: last-mile logistics. Locus' order-to-delivery dispatch management platform helps enterprises transform their last-mile logistics operations into growth centers.

Testing applications behind a login flow is cumbersome. And it gets even worse when there’s two-factor authentication (2FA) involved. Many people work around this problem by disabling it or implementing wild hacks. Automating a 2FA-based login flow is just too hard! I thought that for a long time, too. But I must admit — I was wrong.

We are all about providing the best web deployment experience on the market. Working to ensure that our product is delivering the quality we promise with regular product updates and new features being introduced all the time. And that’s exactly why we’re here! We’re delighted to share the new version of our API server and Metrics server, designed to optimize transparency, crons, builds and sources operations control- to name but a few. Ready to find out more? Keep on scrolling.