Operations | Monitoring | ITSM | DevOps | Cloud

Steve Jones is at Redgate’s Cambridge, UK headquarters once again, this time joined by Tom Hodgson, Innovation Lead on Redgate’s Foundry team. Tom gives an overview of The Foundry, which is Redgate’s innovation hub, offering some insight on what they do and what they’re working on (spoiler: it involves AI)! Also, hear Tom’s thoughts on AI & LLMs in general – including why sometimes just the basic version of a model is enough.

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LLM observability is broken There are too many new libraries floating around, but they don't follow accurately the OpenTelemetry conventions. OTel isn’t perfect for LLMs yet—but extending a proven standard beats inventing another one. Why not use the same standard (OTel) which works so well for rest of the apps, and just work on top of it? This is what I was ranting with Pranav Raj S, co-founder at Chatwoot and we thought there must be other folks facing similar issues.