Operations | Monitoring | ITSM | DevOps | Cloud

2024 has been a momentous year for ScienceLogic. In May, we launched our vision of Autonomic IT, which combines data, AI, and automation to create a fully autonomous state of IT operations. We followed that up in July with the introduction of Skylar AI, a suite of services that empower organizations to automate ITOps processes, reach AIOps maturity, and make more accurate and data-driven decisions. A lot of hard work went into the creation of these solutions.

I’m a big fan of tasting menus. In the culinary world they let us sample a variety of dishes in small portions, helping us understand and appreciate different flavors and options. Inspired by this concept and a talk I gave earlier this year, I have crafted a “tasting menu” of OpenTelemetry Collector configurations in Grafana Cloud.

Picture this: your alerting system needs to tell you it's broken. Sounds like a paradox, right? Yet that’s exactly the situation we face as an incident management company. We believe strongly in using our own products - after all, if we don’t trust ourselves to be there when it matters most, why should the thousands of engineers who rely on us every day? However, this poses an obvious challenge.