EventSentry introduces anomaly detection, file permission inventory, web-based maintenance jobs, dashboards for CMMC and TISAX compliance and many more new features and improvements across the board.

N-central 2023.7 brings some welcome changes for Patching with Intune, and Device Management for Apple!

In this video, we talk through some of the nuances of incident management and problem management, why it's better to think of them as one, and how having more responsibility on teams to build and run their software and systems makes sense.

Effective incident management involves not just responding to incidents but also detecting them early and preparing for future occurrences to minimize impact.

In this snippet, Alon Levi, VP of Engineering at WorkOS, talks about why incident.io will be a key contributor in the growth of WorkOS.

The video explores the difference between incident management and problem management in modern organizations. It describes a common scenario where operations teams focus on immediate fixes, like rebooting systems, without addressing the root causes. Once the immediate issue is resolved, these teams pass the incident report to the developers, who are then responsible for digging deeper to prevent future occurrences.

A brief overview of some of the key features and improvements in Klaw 2.5.0. A redesigned Topic Overview allowing all day to day operations to be completed in the new React UI with an improved user experience, new features like editing an open Topic Request and improvements to syncing of schemas from a cluster are all on display.

In this snippet, Alon Levi, VP of Engineering at WorkOS, talks about how his team has gained the confidence to declare more incidents with incident.io.