In a world where organizations of all industries increasingly rely on digital innovation and experiences to create differentiation in the market, it has never been more critical to ensure the integrity of their operations are safeguarded against unforeseen outages and incidents. Operational disruptions today can have a major impact on brand reputation, create negative revenue implications and impact customer loyalty.

For modern enterprises aiming to innovate faster, gain efficiency, and mitigate the risk of failure, operational resilience has become a key competitive differentiator. But growing complexity, noisy systems, and siloed infrastructure have created fragility in today’s IT operations, making the task of building resilient operations increasingly challenging.

PagerDuty’s 2023 Holiday Shopping Report: Online shopping will be about the same as last year — top frustrations include poor digital experiences, security, shipping, and tracking issues.

It’s 2023. In today’s world, every company and individual, regardless of their industry, relies on software to increase productivity. Our users expect our technology to be available and reliable at all times. If your software serves businesses within a single country during regular working hours, they expect it to be available throughout that time. Easy, right?