Part of the International Airlines Group (IAG), IAG Loyalty operates the loyalty programs for IAG’s airlines—British Airways, Iberia, Vueling and Aer Lingus—and 125+ global brand partners in travel, retail, and financial services.

With the PagerDuty Operations Cloud, IAG Loyalty has built a framework that allows engineers to build products and services in a fast and safe way. This has laid the foundation for sustainable growth as a company. Hear more in this video from Colin Lewis, Head of Core Engineering at IAG Loyalty and James Headon, Cloud Operations Manager at IAG Loyalty.

0:04 About IAG Loyalty

0:28 Challenges Before PagerDuty

0:55 Digital Transformation & PagerDuty Operations Cloud

1:12 PagerDuty Delivers Business Value

#OperationsCloud #IncidentResponse #AIOps #Automation #DigitalTransformation #DevSecOps

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