Operations | Monitoring | ITSM | DevOps | Cloud

After OpsGenie: 3 Reasons Why Industry Leaders Are Migrating to PagerDuty Over JSM

OpsGenie has served many teams well for years, but with Atlassian’s OpsGenie 2027 sunset announcement and as it enters its maintenance phase, it’s time to look forward and plan your next move. Running tomorrow’s operations on yesterday’s technology isn’t just risky – it’s holding you back. This isn’t just a transition – it’s an opportunity to leap ahead.

Is Your Incident Management Tool a Single Point of Failure? The Case for a Multi-Channel Approach

When we’re talking about incidents, we know it’s not a matter of if, but when. It spares no systems: ours, yours or your vendors’. We’ve all seen widely-used products experience incidents, and the domino effect it has on all operations relying on them for seamless functionality. Vendors offering narrow, chat-centered incident management tools might seem attractive at first glance, but they fundamentally misunderstand the complexity of enterprise operations.
Featured Post

Personal resilience boosts operational resilience

Winter is a grinding time. The temperature, the darkness and the rain all take a toll on people. As a business, it's worth remembering that the human element of IT operations needs looking after just as much as the technology they maintain. Business leaders can't have one without the other.

Operations as Code: Operational Excellence with PagerDuty

The push towards digital transformation and cloud-native infrastructure is massive, yet organizations also need to maintain legacy capabilities. With this pressure comes the need to manage operations with the same rigor and automation we apply to infrastructure, coding, and security. Many organizations have embraced the ideas of everything in a pipeline and all things as code.

APAC Rundeck by PagerDuty Meetup - February 2025

Join us for an informal 1-hour virtual event where the open-source Rundeck by PagerDuty community comes together to share automation stories and use cases. Whether you're new to Rundeck or looking to elevate your automation game, this meetup is packed with valuable takeaways for everyone! Automating with Rundeck for Smarter Operations Jade Chen, Associate DevOps Engineer at MYOB, shares how Rundeck by PagerDuty is a powerful ally for enhancing team’s efficiency and improving customer service through automation features and remote API calls.

Demo Roundups! Security Incident Management

Cyber attacks can harm businesses operations, diminish brand reputation, and decrease revenue making a robust security strategy essential. PagerDuty Operations Cloud leverages the power of AI and automation to respond, automate, and remediate security incidents ensuring cyber resiliency. Host: Mandi Walls (DevOps Advocate @ PagerDuty) Guests: PagerDuty’s Casey Clems (Security Engineer) and Sam Ferguson (Principal Product Manager).

PagerDuty Operations Cloud Spring 25 Release: Reimagining Operations in the Age of AI and Automation

Operational excellence isn’t just a goal—it’s critical for survival for all companies. And, when powered by AI and automation, it’s a strategic competitive differentiator. With over a decade of AI and ML experience in our platform, PagerDuty pioneered the Incident Response space. And now, PagerDuty is redefining what modern operations can look like in the era of AI and automation.

Operational excellence in the age of AI and Automation

The future of operations is here with PagerDuty's groundbreaking AI and automation innovations. Learn how PagerDuty AI agents, powered by PagerDuty Advance, and new use cases like security incident management and LLMOps can help your organization achieve operational excellence to reduce cost, mitigate the risk of outages, and accelerate innovation.

Runbook Automation and Rundeck v5.9 Release Notes

Product Manager Forrest Evans takes us through the new features in Runbook Automation v5.9, including a demo of incorporating Azure Key Vault in your automation jobs. For a full listing of the release notes, see the release notes page. Learn more about automation solutions, including new components to support your FinOps needs on the solutions page.

PagerDuty for Financial Services

PagerDuty acts as the primary interface for real-time actions, seamlessly connecting humans and systems. From the moment a monitoring tool detects a signal to the resolution of an incident, every action is automatically tracked and timestamped. With reduced human error and no risk of missed documentation, PagerDuty provides a reliable, efficient, and transparent incident management solution for financial entities.