Operations | Monitoring | ITSM | DevOps | Cloud

What Is GitOps and Will It Eliminate Incident Management?

Incident management is a critical aspect of IT service management (ITSM) that revolves around restoring normal service operations as swiftly as possible after an unplanned interruption or reduction in quality. Also referred to as “incidents,” these interruptions could range from a minor issue like a single user being unable to access a service to a significant problem such as a server crash or network outage affecting many users.

Monitoring Kubernetes with Graphite

In this article, we will be covering how to monitor Kubernetes using Graphite, and we’ll do the visualization with Grafana. The focus will be on monitoring and plotting essential metrics for monitoring Kubernetes clusters. We will download, implement and monitor custom dashboards for Kubernetes that can be downloaded from the Grafana dashboard resources. These dashboards have variables to allow drilling down into the data at a granular level.

How to monitor Python Applications with Prometheus

Prometheus is becoming a popular tool for monitoring Python applications despite the fact that it was originally designed for single-process multi-threaded applications, rather than multi-process. Prometheus was developed in the Soundcloud environment and was inspired by Google’s Borgmon. In its original environment, Borgmon relies on straightforward methods of service discovery - where Borg can easily find all jobs running on a cluster.

Inside Prezi's cost-saving switch to Grafana Alerting, Grafana OnCall, and Grafana Incident from PagerDuty

Alexander is Senior SRE at Prezi, a video and visual communications software company. As a team, the Prezi SREs provide multiple services within the company. One of those is the observability stack where Prezi heavily relies on Grafana. Companies are always evolving to run more smoothly, serve their customers better, and operate in a way that is cost-effective.

How to Create a SaaS Spend Management Strategy

Wondering why you’re hearing about SaaS spend management more and more lately? These days, SaaS apps are everywhere, and adoption is still growing at an impressive rate. Gartner projects that SaaS spending will grow over 17% in 2024, with the market exceeding $232 billion. Unfortunately, much of that spend is wasted on zombie apps, overlapping software offerings, as well as under-utilized and over-provisioned licenses.