Operations | Monitoring | ITSM | DevOps | Cloud

Everyone’s talking about generative AI. Few are doing it right. In this episode of Agents of IT, we break down what actually matters when bringing agentic AI into the enterprise. We challenge the myth of “AI readiness,” unpack the real build vs. buy decision, and explain why companies should stop building platforms and start building domain intelligence.

Enterprise IT teams are under growing pressure from complex, cross-functional workflows, rising alert noise, and overloaded ticket queues. Traditional ITSM automation, built on scripts, intents, and manual orchestration, can’t keep up. In this webinar replay, Resolve leaders break down how forward-thinking enterprises are scaling autonomous operations with agentic AI, delivering 2–5x faster resolutions and achieving 70%+ L1 deflection, without brittle scripts or intent models.

How does Defense.com scale its SaaS security platform while keeping costs predictable? CEO Oliver Pinson-Roxburgh explains why Civo’s FlexCore was the only choice. FlexCore is engineered to deliver massive scalability and high performance, as milliseconds matter for real-time threat analysis, while ensuring UK Data Sovereignty and Compliance (ISO 27001). Crucially, FlexCore offers predictable pricing, eliminating the sudden, massive bills of larger providers. FlexCore delivers on-prem performance with public cloud scaling and simplicity.

Three founders, one kitchen table, and a very honest end of year conversation. In this episode we look back on 2025, from moving continents and growing the company at pace, to ski trips that probably should not have happened, live demos that absolutely could have gone wrong, and the small moments that made the year memorable.