Ben Ofiri talking about the 3 pillars of Kubernetes troubleshooting.

You might be wondering what impact AIOps will have on infrastructure and application monitoring in the future. More than just algorithms and machine learning, AIOps takes a holistic AI approach that will allow IT organizations to work more proactively, perform more efficiently, and fix problems faster.

John Wiley & Sons, Inc., commonly referred to as Wiley, is a global publishing company founded in 1807 that focuses on academic publishing and instructional materials. Sean Mack, CIO and CISO of Wiley, discusses how PagerDuty is empowering teams to own and support services 24/7/365 as digital learning becomes more prevalent.

Solarisbank is Europe’s leading Banking-as-a-Service platform that enables any business to offer their own financial services. Satyajit Ranjeev, Daria Kameneva, and Jens Hermann discuss how PagerDuty helps teams implement a “you build it, you own it” model and reduce incident response times.

Listen in as PagerDuty SVP Jonathan Rende chats with Clara Shih, CEO of Service Cloud at Salesforce, on how PagerDuty helps Customer Service teams improve CSAT, meet SLAs, and more.

The ScienceLogic platform is packed with connections, integrations, customizations and automation. Hear from system integrator General Dynamics IT sharing some insight with National Institute of Health (NIH) about pushing the edge of integrations with PowerFlow to help integrate with even more tool across the infrastructure landscape.

Transparency is key in an enterprise IT organization like Southwest. Hear how they use ScienceLogic and automation to show their customers the exact status of inquiry with business service monitoring.

Learn from Southwest Airlines, as it undergoes a journey to AIOps, and the outcomes it plans to create and achieve by moving to a more predictive monitoring strategy. All to help provide what its people need to deliver that positively outrageous Southwest customer experience.