Operations | Monitoring | ITSM | DevOps | Cloud

Interview

Dun & Bradstreet Reduces Mean Time to Resolution with xMatters

How does a business continue to improve its incident management processes, when it’s already using some of the best tools on the market? Join Nick Romanelli, Site Reliability Engineering Lead at Dun & Bradstreet, and Zoe Na, Customer Success Manager at xMatters, as they discuss how Dun & Bradstreet has been able to use xMatters to reduce MTTR and streamline major incident management. With their innovative use of Flow Designer, Dun & Bradstreet have created unique workflows that you’re going to want to know about!

HUG Relies on PagerDuty When Healthcare Incidents Arise

The Geneva University Hospital (HUG) is one of the five university hospitals in Switzerland and one of the largest hospitals in Europe. Pierryves Fournier, SRE Team Lead at HUG, explains how PagerDuty and Rundeck help automate his team's incident response process, empowering the right action when seconds matter.

How Linaro Reduced Triage & Call-Out Time with Flow Designer - xMatters Demo

A test server fails and your customers are relying on it, how long does it take your team to get it back up and running? Does that answer differ depending on the hour of the day, or maybe the day of the week? It doesn’t have to. Join Philip Colmer, Director of Information Services at Linaro, Laura Meadows, VP EMEA at xMatters, and Stephen Walters, Solutions Architect at xMatters, as they discuss the innovative ways Linaro has utilized Flow Designer to reduce triage and call-out time!