You have to talk about reliability failures to fix them
Gremlin Founder & CEO Kolton Andrus talks about how you can’t improve your reliability unless you’re willing to talk about it.
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Debugging Microservices in Production with Distributed Tracing
Your production checkout flow just started returning 500 errors. Six microservices handle checkout. Logs show errors in three of them. Which service broke? Which error happened first? What caused the cascade? Traditional debugging doesn't work. You can't attach a debugger to production. Searching logs across six services gives thousands of lines with no obvious connection. By the time you correlate timestamps and trace IDs manually, customers have abandoned their carts.
Cloud Microservices Monitoring on AWS and Azure with OpenTelemetry
Your checkout flow starts in an AWS Lambda function, calls a payment service running on EKS, then triggers notifications through Azure Functions. Three different compute platforms, two cloud providers, one distributed trace that you can't see. Cloud providers want you to use their native monitoring tools. AWS pushes X-Ray and CloudWatch. Azure promotes Application Insights and Azure Monitor. These tools work well within their ecosystems but lock you into vendor-specific implementations.
Seer can fix Web Vitals
Join Serge and Ben to learn more about Web Vitals, lab data vs real user metrics and how Seer can help fix your Web Vitals.
Resolve CEO breaks down Accelerating Zero Ticket IT with Agentic AI and Automation #itautomation
“How do we build a truly agentless helpdesk?” Resolve CEO Sean Heuer breaks it down. RITA + Espressive = 30–40% fewer tickets AI agents that actually resolve The future of Zero Ticket IT.
Master and Securely Manage Apple's Latest Tools with Ivanti
Boost both IT efficiency and end-user productivity by delivering a better mobile device management experience. Your organization’s ecosystem likely includes a mix of Apple devices, including Mac laptops, iPhone models, iPad tablets, Apple Watch wearables and more. End users expect to harness the full power of these devices, but that’s not always easy for IT and security teams who face the challenge of seamlessly managing and securing those devices.
Observability - Not Just Dashboards and Alerts | Why Teams Like Uber & Salesforce Use Grafana Cloud
Grafana Cloud is a fully managed observability platform built on open source and open standards. From Fitbits to power grids, it helps teams monitor systems, cut through noise, and act faster. With 150+ integrations, Grafana Cloud unifies logs, metrics, and traces, giving visibility from backend to frontend. AI-powered guidance accelerates root cause analysis and simplifies on-call, while customers like Citigroup, Salesforce, Uber, and ASOS scale with confidence.
Professor Idris is in: Office Hours Episode 7
Fact: ServiceNow University is all about you. Your time, your pace, your terms.
Frog-Proof Security: Streamlining The Sec In DevSecOps
What’s in store for Software Supply Chain security in 2026? With the types of software entering organizations ever-changing, and the volume ever-increasing, DevSecOps teams are facing new, and complex questions at macro and micro levels: How can teams effectively control and curate what enters systems? How can remediation be accelerated, while ensuring accuracy? How will the rising use of AI impact our threat landscape and can DevOps and Security teams truly share ownership of this emerging reality without adding friction?
Honeycomb Observability Day SF - Kesha Mykhailov, Fin.ai: Human-Centric Observability in AI Systems
Empathy is one of the superpowers of modern teams, especially when building tools that interact with humans. This talk by Kesha Mykhailov tells the story of Fin, Intercom's Customer Support agent, and how they transformed their approach to Fin's.