Operations | Monitoring | ITSM | DevOps | Cloud

Resolve Actions for Service Desk - Configure Outlook Out-of-Office

Provide a self-service web app for your Service Desk personnel to configure user's Outlook Out-Of-Office (Automatic Replies). Resolve Actions provides you with a fully customizable web page and form designer, along with the IT Automation Designer, to meet your unique requirements for Service Desk and IT Process Automation.

Automating Government Compliance and Security

This blog is the first in a four-part series on infrastructure automation for government agencies that are modernizing digital systems while grappling with budget and staffing constraints and the challenges of COVID-19. The last 12 months have been a turning point for many government agencies. The COVID-19 pandemic has accelerated the drive towards modernization and, with it, the need to ensure security and compliance requirements across a host of legacy systems and processes.

6 Best Tools for Automated Network Management + Guide

In today’s technology-driven world, network automation tools have evolved from convenience to necessity in practically every IT field. Traditionally, IT managers would issue manual command lines to manage networks, but given the size of today’s business networks, manual workflows dealing with repetitive network tasks have become time-consuming and counterproductive, often at risk of incurring errors from manual implementation.

Announcing role based access control for API keys for more control over automation

Today, Gremlin is excited to announce the ability to create an API key that can perform actions with the same set of permissions as your user account. This allows you to automate Gremlin tasks safely and securely.

Using AI and Automation to Enrich the Employee Service Experience

Artificial intelligence (AI) continues to take its place in the tech field. From virtual assistants to software capable of self-remediation, AI enhances everyday user experiences and increases the use of IT automation solutions in the workplace. Most of the tech workforce welcomes AI with open arms and understands the advances smart technology can bring and how it can improve business objectives.

Silencing Distractions with Review List and Automations

Responding to and ignoring notifications can be a full-contact sport. It makes sense, though, from GitHub, Slack, to Jira and Sentry; our world revolves around robots telling us everything is important, critical, and urgent. Just like that, it’s near impossible to see what actually matters so you can solve quicker and more comprehensively.

Puppet Releases Remediate 2.0

As we look to continue to provide value to our Remediate customers, we focused on how we create simple and effective workflows in the product. Our customers have told us there are some really important quality of life features that would go a long way in helping reduce the pain and frustration of remediating vulnerabilities and enable them to better communicate with their security partners.