In the ever-changing world of IT and digitalization, we’ve all probably pondered the same thought at least once: “Can AI ever replace me?” An example is the Tom and Jerry cartoon episode with the robot cat meant to replace Tom. Another is the video game Detroit: Become Human that navigates a world where self-aware androids surpass humans in intelligence. Fiction aside, we’re already seeing AI’s true capabilities with tools like Chat GPT and Bard.

Enterprise workflow management is a strategic approach that enables organizations to standardize and optimize their workflows, ensuring seamless collaboration, improved productivity, and reduced costs. By leveraging the right tools, enterprise workflow management empowers IT teams to define, execute, and monitor their processes in a structured and consistent manner.

During IT incident management, if there is one process where effective communication makes all the difference, it’s incident triage. In sending alert notifications, configuring escalation policies and hand-off notifications, and keeping stakeholders informed, effective communication plays an integral role in orchestrating incident triage. This means you need to proactively alert technicians and stakeholders with context-rich communication.

ManageEngine CloudSpend, a cloud cost management tool, is excited to announce the release of its new, Reports feature. CloudSpend’s Reports feature automates report generation for integrated cost accounts, utilizing tags like Region, Service, and Billed Accounts for each one.

Patch management is a term that’s familiar to all within the depths and boundaries of endpoint security. While the addition of “automation” to this term might make it seem like one among the thousands of other automated tasks, cybersecurity experts have been going gung ho over it in the last few years. If you’re reading this, it probably doesn’t make sense to explain to you what patch management automation or automated patch management is.

Attention, all tech enthusiasts! We are thrilled to announce that ManageEngine has once again been positioned as an Overall Leader for UEM in the KuppingerCole Leadership Compass. This marks the second consecutive time we have achieved this recognition. We have been acknowledged as leaders in all three leadership categories: Product Leadership, Innovative Leadership, and Market Leadership.