Operations | Monitoring | ITSM | DevOps | Cloud

Top tips: When leaders leave, here's how to keep your IT systems stable

Top Tips is a weekly column where we look at what’s shaping the tech world and share practical ways teams can stay prepared for what’s next. This week, we’re focusing on a situation many teams underestimate—what happens to your IT systems when a key leader steps away, and how you can build stability that doesn’t rely on any one person. Some problems don’t show up when things are running smoothly. They show up when someone leaves.

Forget user experience, the age of user extraction is here

Does it ever feel like the days of simple, user- and pocket-friendly digital services are now a bygone era? Is everything just a reminder of how things used to be better? Dramatic language and rose-tinted glasses aside, you would be naive not to notice that service providers are becoming increasingly predatory, especially when it comes to monetization. Ads are everywhere, privacy policies are questionable at best, and costs keep rising.

Cloud cost visibility for different teams: Getting it right with custom dashboards

Most cloud cost dashboards are built for one audience. The finance team wants to see totals by department. The engineering team wants to see costs by service. The DevOps team wants to see environment-level breakdowns. When everyone looks at the same dashboard, nobody gets what they actually need. This is where tailored cloud cost visibility starts to matter. When a team can see its own costs clearly, it moves faster, takes ownership, and starts treating cost data like it actually matters.

Top tips: Not all your thoughts are yours; here's what to do about it

Top tips is a weekly column where we highlight what’s trending in the tech world and share ways to stay ahead. This week, let's look at a few ways you can make your thoughts your own in this era of information overload. Have you noticed how you think about life decisions, current affairs, and spending patterns? Why do you think a certain way? Is it your upbringing, the media, or the internet?

The future of SaaS is hazy and no one really knows what comes next

There was a time when SaaS felt predictable. You built something useful, scaled it, and charged a subscription. If the software did well enough, growth followed. It wasn’t easy, but it was clear. There was a sense of direction, a playbook that most companies seemed to follow, tweak, and succeed with. Ironically enough, the same playbook gave birth to numerous tech giants as we know them today. Now, that clarity feels different. Not entirely gone, but blurred. If you work in SaaS, you can feel it.

Are chatbots becoming more than just tools?

There’s something oddly comfortable about talking to something that never interrupts or judges, and always has a response waiting. No need to over-explain. No need to second-guess how something might sound. A thought is typed, and it comes back shaped, clarified, answered. At first, it feels like efficiency. But slowly, that ease begins to change its character. What starts as a tool begins to feel like something else. Not quite human, but not entirely mechanical either. Something that listens.

Applications Manager now officially supports Podman monitoring!

As organizations shift away from traditional container engines to embrace Podman’s rootless and daemon-less design, visibility often becomes a challenge. Because Podman doesn't rely on a central background service, traditional monitoring tools can leave you in the dark. Applications Manager's new Podman monitoring feature bridges that gap, giving you total visibility into your Podman workloads without compromising the security model you worked so hard to build.

The hidden reason your reports don't match

There is a quiet moment that sometimes happens right before a meeting begins. The slides are ready. Dashboards are open. The numbers look neat on the screen. But the revenue doesn’t match last week’s number. A trend line suddenly looks different. Someone says, "That’s strange." And the conversation shifts. Instead of talking about strategy or growth, the room starts trying to figure out what happened to the data. Moments like this rarely happen because someone made a mistake.

ManageEngine powers up Prezent's IT-watch the transformation now!

Sundareswaran Easudass, IT manager at Prezent, outlines the IT management challenges the firm faced before adopting ManageEngine solutions into its infrastructure and explains how our products helped overcome them. He emphasizes that ManageEngine was his only choice, offering enterprise-grade features without the complexity.

Top tips: Think it's a recommendation? It might be an ad

Top tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we'll be looking at ways we can spot ads disguised as recommendations in today's influencer era. These days, it's getting harder for me to distinguish between an ad and a recommendation.