During IT incident management, if there is one process where effective communication makes all the difference, it’s incident triage. In sending alert notifications, configuring escalation policies and hand-off notifications, and keeping stakeholders informed, effective communication plays an integral role in orchestrating incident triage. This means you need to proactively alert technicians and stakeholders with context-rich communication.

ManageEngine CloudSpend, a cloud cost management tool, is excited to announce the release of its new, Reports feature. CloudSpend’s Reports feature automates report generation for integrated cost accounts, utilizing tags like Region, Service, and Billed Accounts for each one.

Patch management is a term that’s familiar to all within the depths and boundaries of endpoint security. While the addition of “automation” to this term might make it seem like one among the thousands of other automated tasks, cybersecurity experts have been going gung ho over it in the last few years. If you’re reading this, it probably doesn’t make sense to explain to you what patch management automation or automated patch management is.

Attention, all tech enthusiasts! We are thrilled to announce that ManageEngine has once again been positioned as an Overall Leader for UEM in the KuppingerCole Leadership Compass. This marks the second consecutive time we have achieved this recognition. We have been acknowledged as leaders in all three leadership categories: Product Leadership, Innovative Leadership, and Market Leadership.

Amazon Elastic Container Service (ECS) is an extremely scalable and high-performing container orchestration solution that allows for the effortless execution, termination, and administration of Docker containers within a cluster. As more organizations embrace containerization, optimizing the costs of running containerized applications is essential, especially when using managed services like Amazon ECS.