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Analytics Plus webinar: How to measure the success rate of help desk initiatives

Be it technological improvements or process-level changes, initiatives are routinely introduced into the help desk to improve operational efficiency. While some initiatives prove successful, others may fail. Breaking down the success rates of these help desk initiatives plays a crucial role in course correction and unearths avenues for target improvements. During this webinar, we will explore a step-by-step process to evaluate the success rates for the following help desk initiatives.

Network Configuration Manager as an add-on to OpManager

By employing ManageEngine OpManager, you can effectively oversee the network monitoring domain, maintaining optimal control. However, to mitigate network problems and prevent performance degradation resulting from erroneous device configurations, OpManager's network configuration management module becomes indispensable.

Top tips: How to leverage big data analytics to minimize enterprise expenses

Top tips is a weekly column where we highlight what’s trending in the tech world today and list out ways to explore these trends. This week we’re looking into how your business can leverage big data analytics to reduce operational costs. At the core of a well-oiled enterprise machine is a fine-tuned data management process.

Join hundreds of content publishers and IT consultants earning big from the ManageEngine Affiliate Program

The ManageEngine Affiliate Program helps content publishers, IT consultants, and bloggers monetize their traffic. With a wide range of over 60 IT solutions built by ManageEngine for enterprises and small- and medium-sized businesses, both cloud and on-premises, affiliates can use easy link-building tools to direct their audience to their recommendations and earn from qualifying purchases.

Data at the edge: Meet modern data processing demands with edge computing

We’ve all experienced latency in some form. It’s unfortunately something we’re all too familiar with. We’ve even gone so far as to accept it as a regular albeit undesirable part of the user experience. Yet despite various steps taken over the years, it still exists and is as disruptive as ever.

Top tips: 3 ways emerging technologies can transform banking

Top tips is a weekly column where we highlight what’s trending in the tech world today and list out ways to explore these trends. This week, we’re sharing a few tips on how cutting-edge technologies can transform banking. The latest advancements in technology have improved banking in numerous ways. Cashless payments and digital banking have gained immense popularity in the last few years, so that traditional methods of banking are almost obsolete.

Top tips: 5 use cases for digital twins in the manufacturing sector

Top tips is a weekly column where we highlight what’s trending in the tech world today and list out ways to explore these trends. This week we take a look at how manufacturing firms can use digital twins to completely overhaul the production process. A depiction of the digital twin-enabled industry of the future.

IBM performance monitoring with OpManager: How governance eliminates outages

Performance monitoring is an essential practice in network monitoring. When something goes wrong with a device, be it a physical server, a network storage system, or a virtual switch, there are often signs or symptoms. These symptoms might display in various places, and they could be related to the CPU, to the hardware, or maybe bandwidth usage. Only by tracking them can you be aware of performance issues.