A webhook, or web callback, is a user-defined HTTP callback used to alter the behavior of a webpage or application. It is triggered by specific events in a web application, such as receiving an SMS message or phone call. When the webhook is triggered, the source application sends an HTTP request, usually in the form of a POST or GET request, to the URL configured for the webhook.

Voice over IP (VoIP) is a fairly old technology, brought into prominence during the 90s as an alternative to the hegemony of public switched telephone network (PSTN) telephony providers in the market. While VoIP was an alternative to normal telephone at that time, it soon led to a cascade of technological developments that changed the IT landscape. In a modern IT organization, VoIP-based technologies are indispensable.

According to Cisco’s 2022 Global Hybrid Cloud Trends Report, 82% of IT leaders say that they have adopted a hybrid cloud. Cloud adoption has been a popular topic of conversation among many companies. Some wanted to make the huge leap from on-premises to cloud; some didn’t. Although the cloud has numerous benefits, it’s wise to keep critical resources limited to on-premises. Why, you might ask?

We’re elated to announce that ManageEngine has been recognized in the 2023 Gartner® Magic Quadrant™ for Application Performance Monitoring and Observability.

In the ever-changing world of IT and digitalization, we’ve all probably pondered the same thought at least once: “Can AI ever replace me?” An example is the Tom and Jerry cartoon episode with the robot cat meant to replace Tom. Another is the video game Detroit: Become Human that navigates a world where self-aware androids surpass humans in intelligence. Fiction aside, we’re already seeing AI’s true capabilities with tools like Chat GPT and Bard.