Operations | Monitoring | ITSM | DevOps | Cloud

Escaping the technical debt black hole with APM

Technical debt accumulates when short-term solutions lead to long-term software inefficiencies, increasing maintenance costs, slowing development, and degrading performance. To effectively manage technical debt, teams need full-stack observability, from a high-level application view down to code execution and thread-level analysis. Tackling technical debt ensures long-term software sustainability.

Top 10 performance issues in PostgreSQL and how to fix them

PostgreSQL is a powerful and widely used relational database, but like any system, it can suffer from performance bottlenecks. Without proper management, slow queries, inefficient indexing, and resource contention can lead to sluggish performance. In this blog, we will explore the top 10 PostgreSQL performance issues and how to fix them.

9 Kubernetes monitoring best practices: A practical guide to successful implementation

Kubernetes has revolutionized containerized application deployment, but effective monitoring remains a crucial challenge. Unlike traditional infrastructures, Kubernetes environments are dynamic, distributed, and short-lived, making real-time visibility essential for performance, security, and cost optimization. Without proper monitoring, teams risk application downtime, resource wastage, and security vulnerabilities.

Top tips: 5 potential use cases of 6G networks

Top tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we’ll look at five areas where 6G technology will spawn rapid digital transformation. We’re a lucky generation—at least in the sense that we’re living on the precipice of entering the futuristic world we’ve seen in movies and TV shows.

Challenges in Kubernetes monitoring and how to overcome them

Kubernetes has revolutionized how organizations deploy, scale, and manage containerized applications, offering unprecedented efficiency and flexibility. However, the very characteristics that make Kubernetes so powerful—its dynamic, distributed, and ephemeral nature—also create significant challenges for monitoring. Without robust monitoring capabilities, organizations struggle to identify and resolve performance bottlenecks, optimize resource utilization, and maintain security.

How to design the perfect SLA, SLO and SLM compliance dashboards

Service level metrics—SLA, SLO, and SLM—are game-changers, helping you unlock actionable insights, improve service reliability, and align your IT service efforts with business objectives. This webinar will explore how AI-powered analytics can help you proactively establish and monitor key service level metrics to drive your IT service performance to new heights.

New intuitive widgets and smart view pop-ups for dashboards in ServiceDesk Plus!

ITSM dashboards need to go beyond vanilla KPI metrics, transforming into workspaces that offer service desk technicians an operational overview, managers tactical insights, and executives a strategic snapshot for every aspect of your IT service delivery. With that in mind, we just introduced new intuitive dashboard capabilities in ServiceDesk Plus. Say hello to a data-driven and context-rich way to manage your tickets. Here’s what’s new.

Key metrics to monitor for optimal SQL Server performance

Microsoft SQL Server is a critical database component of many business applications, ensuring data integrity, fast query performance, and seamless transactions. However, maintaining peak performance requires proactive monitoring of essential metrics. In this blog, we’ll explore the key SQL Server performance metrics you should track and how they help prevent performance issues, optimize resource usage, and enhance database efficiency.