Operations | Monitoring | ITSM | DevOps | Cloud

Community Plan Improvements & SMS Cost Reduction

StatusCake has always valued it’s community user base; It’s always been our view that if we can support companies at their earliest stages then down the line when they need more advanced monitoring then they know and understand our feature rich product; While other website monitoring platforms are doing more and more to restrict what their free users get, we’ve been looking at what more we can provide and with that in mind have made some improvements to the community plan.

Exception Perceptions: Attack of the Cloned Issues (for Better Understanding User Behavior)

We’re back! That’s right, we have a new episode of Exception Perceptions to share with y’all. This is part 2 of of our Star Wars series, and this time we’re talking all about using errors to better understand user behavior.

What is MTTR? How to measure and improve your Mean Time to Recovery

Complex distributed systems run just about every service imaginable. Healthcare systems that monitor patient health, security systems, and financial systems are all mission-critical. Downtime, or lack of availability, loses money and can even put lives at risk. These systems must be monitored. Many measurements are useful to keep systems running with as little downtime as possible. One of those is Mean Time To Recovery. (MTTR.)

PagerDuty Launches Event Intelligence to Extend Its Market-Leading Digital Operations Management Platform

SAN FRANCISCO – June 7, 2018 – PagerDuty today announced PagerDuty Event Intelligence, a new product that builds on its market-leading digital operations management platform. Event Intelligence analyzes both incoming digital signals and human response patterns (such as when and how alerts are resolved by responders) and uses automation to identify issues quickly, enabling teams to take action on critical software issues and opportunities.