Operations | Monitoring | ITSM | DevOps | Cloud

Transform ticket hell into smooth operations #ITSM #AI

Mar 27, 2026 By Infraon In Infraon
Infraon ITSM uses advanced "ai" capabilities to manage operational noise, significantly boosting "business efficiency". It features a robust "ticketing system" and "sla" management for prompt resolutions, alongside self-service portals and a comprehensive "knowledge base" to enhance the "service desk" experience.
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oh dear

Enhancing our API for better agentic consumption

Mar 27, 2026 By Mattias Geniar In Oh Dear
AI coding agents like Claude Code and Codex are becoming a real part of developer workflows. They don't just write code, they call APIs, interpret responses, and take action based on what they find. That means the quality of your API responses directly affects how useful an agent can be. We've shipped a series of improvements to the Oh Dear API with this in mind. Every change helps humans too, but we specifically optimized for how agents consume and reason about data.
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harness

Load Testing: An Essential Guide for 2026 | Harness Blog

Mar 27, 2026 By Pritesh Kiri In Harness
This comprehensive guide covers the fundamentals of load testing, key differences from stress and performance testing, step-by-step execution methods, popular tools, and best practices to help teams build resilient systems with confidence. In today's always-on digital economy, a single slow page or unexpected crash during peak traffic can cost businesses thousands or even millions of dollars in lost revenue, damaged reputation, and frustrated customers.
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alertops

The Modern Incident Management Playbook: From Alert Fatigue to AI-Driven Orchestration

Mar 27, 2026 By AlertOps In AlertOps
A complete guide to modern incident management and how it’s transforming into a strategic business function. Kamalesh Srikanth , Product Strategy Leader at AlertOps If you’ve worked in IT, infrastructure, or operations for any length of time, you’ve lived through the chaos of a critical incident. Systems down, alerts blaring, Slack pinging, emails piling up and somewhere in that noise, your team is trying to figure out what actually broke and how to fix it fast.
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virtualmetric

Real-Time Visibility, Orchestrated Deployments, and More

Mar 27, 2026 By VirtualMetric In VirtualMetric
The latest VirtualMetric DataStream release brings a significant step forward in platform observability and deployment flexibility. Version 1.9.0 gives security and infrastructure teams direct visibility into what’s happening across their pipelines in real time while expanding support for cloud-native environments and broadening connectivity options. Here’s what’s new.
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Advancing Your Device Management Practice to Autonomous Endpoint Management

Mar 27, 2026 By Ivanti In Ivanti
Real customer experiences. Real automation best practices. Real outcomes. Manual IT processes can’t keep up with evolving threats, hybrid work and rising expectations for seamless digital experiences. Join this session to discover how your organization can dramatically reduce support tickets and strengthen security posture with Ivanti’s autonomous endpoint management (AEM) solutions. What you’ll hear about.
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datadog

Analyzing round trip query latency

Mar 27, 2026 By Alex Weisberger In Datadog
It’s an all too common scenario: You get paged for some queries timing out, but when you investigate, the database performance looks unchanged. Something must have changed, though. If the database doesn’t look overloaded, where are these timeouts coming from? The answer often lies outside the database itself. Round trip query latency includes every hop between your application and the database, including connection pools, load balancers, and proxies.
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How to Translate YouTube Videos: Tools and Best Practices

How to Translate YouTube Videos: Tools and Best Practices

Mar 27, 2026 By OpsMatters In OpsMatters
Most creators don't think about translation until they open their analytics one day and see traffic coming in from Brazil, Germany, or Japan. And they just sit there staring at it like, wait, people actually want to watch this? In a different language? That's usually the moment it all clicks. The good news is that tools built to translate YouTube video content have gotten genuinely good. Not impressive for a computer good. Actually, it's good. Dubbed audio that sounds natural, lip sync that holds up, and a workflow that doesn't require a team or a big budget to pull off.
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Lowering PUE: Building Envelope Efficiency in Edge Computing Units

Lowering PUE: Building Envelope Efficiency in Edge Computing Units

Mar 27, 2026 By OpsMatters In OpsMatters
Edge computing is changing how we handle data across the globe. Smaller units closer to the user need smart cooling to stay efficient. Compact systems handle big tasks in small spaces without needing giant server rooms. Power Usage Effectiveness (PUE) tracks how much energy goes to IT versus support. Improving the outer shell of units helps keep costs low. High efficiency is a goal for every tech site, and it saves money.
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