Operations | Monitoring | ITSM | DevOps | Cloud

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Going Beyond CloudWatch: 5 Steps to Better Log Analytics & Analysis

Amazon CloudWatch is a great tool for DevOps engineers, developers, SREs, and other IT personnel who require basic Amazon Web Services (AWS) log processing and analytics for cloud services and applications deployed on AWS. However, most developer teams will ultimately need more logging functionality than a basic AWS log analyzer like Amazon Cloudwatch can provide. For example: That's why, although CloudWatch may be one tool in your log analytics strategy, it probably should not be the only one.

Detailed Guide Security Incident Response Workflow

Security incident response is all about how organizations handle and mitigate the effects of a security breach. It's a structured process that helps identify, contain, and recover from incidents, ensuring minimal damage and business continuity. This process involves several stages: preparation, detection, containment, eradication, recovery, and post-incident analysis. Each stage is crucial for tackling security threats and boosting an organization’s resilience against future incidents.

Boosting Operational Efficiency with Cost-Effective International Communication Tools

In the modern business world, especially with the increased technology and globalization, clear communication across international borders is critical. That said, making international calls using traditional means is expensive and can sometimes be boring. As a way of improving their efficiency and reducing their operating costs, businesses are adopting cheap international communication means. This article highlights several approaches and technologies that organizations can implement to enhance their international communication while reducing the costs acquired.

How Can Email Compliance Solutions and Feedback Platforms Revolutionize Your Business Operations?

In the fast-paced digital world, businesses face increasingly complex challenges when it comes to managing data, maintaining compliance, and ensuring operational efficiency. But how do organizations stay ahead while keeping their processes streamlined and data secure? The key often lies in leveraging innovative tools like email compliance solutions, feedback platforms, and automation software. These tools can improve not only the quality of your work but also drive actionable insights for better decision-making.

What is Runbook Automation and Best Practices for Streamlined Incident Resolution

As organizations scale, managing IT systems and resolving incidents efficiently becomes increasingly complex. Manual processes, while functional in smaller setups, often fall short in speed, accuracy, and scalability. Enter Runbook Automation (RBA)—a transformative approach to streamline and standardize incident resolution. This blog explores what Runbook Automation is, its significance in modern IT operations, and best practices to implement it effectively.

Hardware Refresh: What is it And When to do it?

Hardware refresh cycles might not sound that glamorous, but they’re the secret weapon behind an efficient, secure, and productive IT environment. In a world where technology fuels every click and keystroke, keeping your hardware updated is a business essential. Why? Because outdated devices are productivity killers. In fact, a 2023 study found that employees spend up to 20% of their time wrestling with tech issues instead of doing their jobs. And it’s not just about lost time.

IoT Device Lifecycle Management: Definition and Key Stages

IoT Device Lifecycle Management might sound like a mouthful, but it’s the secret sauce behind keeping the ever-growing world of connected devices running smoothly. From smart thermostats to industrial sensors, IoT devices are transforming how we live and work. But managing them is no small feat — especially with the number of global IoT connections expected to more than double from 15.9 billion in 2023 to over 32.1 billion by 2030 (Statista, 2023).

Observability to Generative AI: Journey in Evolving IT Operations

For those of us managing the ever-evolving IT infrastructure, the days of simple cause-and-effect relationships are long gone. A performance dip in one application might affect microservices, destabilizing the systems. Alerts – flood in, logs – pile up, and even the most sophisticated monitoring dashboards often leave asking: Where do we even begin?