Operations | Monitoring | ITSM | DevOps | Cloud

Catchpoint

Break Free from APM's Shackles: Unlock True Resilience with Catchpoint IPM

Are traditional Application Performance Monitoring (APM) tools holding you back? Discover how Catchpoint's Internet Performance Monitoring (IPM) can transform your approach to digital experience monitoring and unlock true resilience. In this video, we delve into the limitations of APM and how IPM addresses these challenges by providing comprehensive visibility across the entire Internet stack, from backend infrastructure to end-user experience.

Solving the challenge of cost-effective monitoring across multiple locations and branches

You’re at the checkout in a supermarket, and suddenly, the payment system stops working. Frustrating, right? Unfortunately, this is an all-too-common scenario that explains why some people think twice before shopping in person. It isn't just a problem for shoppers—it's a major headache for businesses that operate across multiple locations.

Master Class: Optimizing CX through 4 Pillars of Internet Resilience

User expectations are higher than ever, achieving faster Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR) is non-negotiable. In this master class, we explore how the foundational elements of reachability, availability, performance, and reliability form the pillars of Internet Resilience, and how proactive IPM can contribute to early incident detection and resolution. Through real-world examples and practical insights, you'll gain a deeper understanding of how IPM can optimize your digital services and mitigate potential disruptions.

Prioritize Internet Performance Monitoring, Urges EMA

“Internet Performance Monitoring solutions close the observability gap…” states Enterprise Management Associates in its new White Paper, Modern Enterprises Must Boost Observability with Internet Performance Monitoring. How? “…By providing visibility into global Internet performance and reporting on how that performance impacts application performance and end-user experience.”

Bridging the IT-business comms gap comes down to this one word: Ask

A highlight of the SRE Report is the insightful analysis based on the organizational ranks of respondents. The 2023 installment exposed significant misalignment between practitioners and management in several key areas, including the benefits of AIOps, the challenge of tool sprawl, and attitudes towards blamelessness. While the 2024 SRE Report showed a rare consensus on the importance of monitoring external endpoints, it uncovered yet more ongoing differences. Let’s dive in.

Avoid Observability Failure

The public Internet is now a core component of every company’s digital architecture. Given its nature as a shared resource, the Internet is also the biggest variable in digital experience today. Therefore, application performance management solutions, which typically monitor application transactions and the cloud infrastructure that applications reside upon, can only offer IT operations teams a partial view of the overall health and performance of digital services. IT organizations must modernize their observability toolsets with Internet Performance Monitoring solutions.

A Gulf Tale: Navigating the Potholes of Customer Experience in the Digital Era

How should we define technological progress in the digital era? Is it merely the proliferation of gadgets and gizmos, or does it lie in the seamlessness of our digital encounters? Recently, I moved to Dubai, the Gulf Cooperation Council’s (GCC) major trading hub and a city celebrated as the “City of the Future.” But does Dubai’s technological innovation extend to the resilience of its digital service vendors?

How to Achieve Agility With Stability

In the fast-paced world of modern software development, the demand for innovation is relentless. CI/CD promises many benefits, including agility, team productivity and satisfaction. Doing CI/CD “the right way” though, can feel overwhelming. If your team is pushing code through the CI/CD pipeline more and more often, how do you know that it works? In other words, how do you balance innovation with reliability?