Leading analyst firm reveals the real cost of internet disruptions
‘Without the internet, Digital Experiences do not exist,’ begins Increase Revenue and Improve Customer Experience with Internet Performance Monitoring, a study commissioned by Catchpoint to quantify the financial damage from internet outages. At first glance, that might seem painfully obvious—like pointing out that water is wet. But pause for a moment and consider: the digital experience today isn't just an aspect of business; it is the business. Suddenly, the stakes feel very different.