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catchpoint

AWS Outage: How do you prepare for the failure of your own safety net?

Oct 20, 2025 By Denton Chikura In Catchpoint
When AWS’s massive outage struck, it didn’t just take down cloud services, apps, and enterprise platforms. It also knocked out many of the monitoring systems organizations depend on for real-time answers. Observability companies, including Datadog, New Relic, Checkly, Dynatrace, SpeedCurve, and Splunk Observability, lost visibility or functionality precisely when organizations needed them most.
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Powering Mexico's Digital Future: Expanded Internet Observability with Catchpoint

Oct 17, 2025 By Gael Hernandez In Catchpoint
As of 2025, more than 110 million Mexicans are online, putting digital‐access penetration at roughly 83% of the population. Mexico is already one of Latin America’s anchor markets, leading the region in startup momentum, cloud adoption, and cross-border digital trade. A few days ago, CloudHQ announced a $4.6B investment in Mexico to open multiple datacenters. Yet even with this scale, service quality still varies dramatically across cities, states, and ISPs.
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APM vs Observability: Both-and, not either-or

Oct 14, 2025 By Leon Adato In Catchpoint
I'll start this, the third and final entry in my series on APM and Observability, which was originally inspired by my contribution to an APMdigest article, by once again pointing out that APM tools can be built with observability in mind. Many are, in fact. And the ones that aren’t don’t turn into a different type of tool. In my experience, it's more that there's a difference of mindset.
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SRE Report Retrospectives - Have AIOps Predictions Held Up?

Oct 7, 2025 By Leo Vasiliou In Catchpoint
Welcome to a new blog series where we take a candid look at the predictions, insights, and bold claims we've made in previous SRE Reports and ask the uncomfortable question: How did we do? For the uninitiated, Catchpoint's SRE Report is our annual, practitioner-driven effort to capture the pulse of the global reliability community.
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When BGP becomes UX: The inside story of a SaaS routing decision gone wrong (or right)

Oct 2, 2025 By Wasil Banday In Catchpoint
Most operations teams trust their green dashboards. If the internal monitoring says everything is healthy, the app must be fine, right? But as the Internet keeps proving, what’s green inside the firewall can look red for customers outside of it. Sometimes, a single change in how web traffic moves can suddenly slow logins, disrupt websites, or hurt business results, even if everything looks fine inside.
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Your infrastructure Is more distributed than you think.

Sep 30, 2025 By Catchpoint In Catchpoint
An eCommerce platform, a banking app, even a simple user portal depends on a web of APIs, cloud tools, hosting services, and edge networks. Each one introduces another potential point of failure. And when those dependencies break? User experience suffers. Brand trust takes a hit. Millions in revenue are at risk. That’s why leading digital businesses, especially in eCommerce and banking, are expanding visibility beyond the application stack.
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Introducing Catchpoint Session Replay: See Digital Experience Through Your Users' Eyes

Sep 26, 2025 By Piril Kavlak In Catchpoint
When was the last time you really saw what your customers experience on your site? We're excited to introduce Session Replay, a new capability in our Internet Performance Monitoring (IPM) platform that lets you step directly into the user's journey. Session Replay is so much more than a platform upgrade. It’s an opportunity to understand, fix, and even prevent the issues that lead to churn, missed conversions, and frustrated users, all from their point of view.
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You don't need a real outage to find your weak spots.

Sep 24, 2025 By Catchpoint In Catchpoint
Modern digital services rely on complex systems, and chaos can strike at any layer. But the most effective teams don’t wait for failure to learn. They simulate it. By introducing controlled performance degradations, you can stress your systems, test your dependencies, and uncover hidden risks without touching production. In our latest webinar, Catchpoint experts walk through how teams are building resilience through proactive, safe failure testing, and why it’s become a cornerstone of digital reliability.
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