Operations | Monitoring | ITSM | DevOps | Cloud

Catchpoint

Transforming Web Performance with Catchpoint's Enhanced Website Experience Solution

Delivering flawless customer experiences is no longer a luxury but a necessity in today’s digital landscape. Any interruption in the user journey can lead to lost sales and revenue and damage your brand’s reputation. At Catchpoint, we’re dedicated to helping you deliver exceptional digital experiences to your users worldwide. That’s why we constantly enhance our Website Experience solution, powered by WebPageTest, the gold standard in web performance testing.

2024 Unveiled: Catchpoint's Predictions for APM, ITOM, OTel & Beyond

As the holiday season rolls in, it’s not just about festive cheer and resolutions; it’s also time for industry leaders to cast their predictions for the new year. This year, Catchpoint’s thought leaders have stepped up with their hottest takes for 2024. Catchpoint experts are envisioning a transformative shift in the monitoring technologies, a heightened focus on performance as a key metric, and an integrated strategy for managing digital performance management.

Retail Resilience: Lessons Learned from Cyber Week 2023

Black Friday and Cyber Monday this year marked a strong recovery for the retail and e-commerce sectors. Consumers were more eager to spend compared to 2022. Adobe Analytics highlights a significant jump in online sales, reaching $9.8 billion on Black Friday, up 7.5% from last year. Cyber Monday also saw an impressive rise, with sales hitting $12.4 billion, a 9.6% increase from 2022.

Adobe Experience Cloud Outage: The Impact of Relying on Third-party Services

On December 8, 2023, Adobe's extensive customer base was impacted by a series of outages in the Adobe Experience Cloud, starting from 8:00 AM EST and continuing until 1:45 AM EST on December 9. We haven't seen a third-party outage of this magnitude since the DoubleClick outage of 2018.

Behind the Scenes: Rocket Lawyer's Secret Sauce for Uninterrupted Digital Legal Services

At Rocket Lawyer, the goal is to make the law more affordable and simpler for everyone while delivering an exceptional digital experience to their customers. Watch and discover how Rocket Lawyer ensures availability, fast response times, and low error rates with Catchpoint Internet Performance Monitoring to deliver positive business outcomes. Learn more about how you can quickly implement a plan to ensure Internet Resilience and avoid costly outages and downtime.

Insights and Innovations: Gartner IT Symposium/Xpo 2023

Gartner recently held their annual IT Symposium/Xpo in Orlando and Barcelona, respectively. We attended both events, a jam-packed four days of learning, dynamic conversations, and innovative sessions. It was great showcasing our latest capabilities, reconnecting with our clients, and witnessing first-hand the demand for Internet resilience within the broader community.

Mastering Cloud Monitoring: Ensuring Uninterrupted Performance in the Digital Era

In an era defined by rapid technological advancements, the cloud has emerged as a transformative force, revolutionizing the way businesses store, manage, and process their data. According to industry reports, 90% of large organizations have already implemented multi-cloud environments. In 2020, the global cloud market was valued at approximately $371.4 billion, and it’s not showing any sign of slowing down.

Are your Holiday experience SLOs in place?

If your digital service relies on holiday traffic, now is the time to check your Service Level Objectives (SLOs). SLOs are the performance objectives you set for your service to meet its Service Level Agreements. Even if they’re internal and not guaranteed to customers, SLOs can be very helpful in measuring the quality of service you’re providing.