Operations | Monitoring | ITSM | DevOps | Cloud

Incident.io

Dashboards aren't (quite) dead

Jul 29, 2026 By Data In Incident.io
Historically, non-technical stakeholders would’ve had most of their data questions answered either through pre-built dashboards or by asking their Data team (or equivalent). Self-serve analytics tools went a step further by offering safe, governed datasets built by Data teams which let non-technical users dig into data without having to worry about how it joins together, how metrics like “revenue” are defined, and so on.
Read Post
iOPEX

Why 95% of AI Pilots Fail: 5 Questions from ServiceNow's Chief Transformation Officer for Every CXO

Jul 29, 2026 By Kedar Kulkarni , In iOPEX
Ask most enterprises why their AI program hasn't moved past pilots, and you'll get an answer about the model. It's not accurate enough, not fast enough, not cheap enough yet. Srikanth Akkiraju, who has run transformation at Philips and now at ServiceNow, doesn't buy it. In a recent fireside conversation with iOPEX, he made the case that the model was never the problem. The problem is that most enterprises haven't decided what they actually want AI to change. Five questions came out of that conversation.
Read Post
harness

Cloud Asked What It Cost, AI Is Asking What It's Worth | Harness Blog

Jul 29, 2026 By Patrick Brogan In Harness
AI has quickly become one of the largest and fastest-growing enterprise expenses, exposing many of the same governance and visibility challenges organizations previously faced with cloud. Based on findings from the 2026 State of AI in FinOps report, we explore how mature organizations improve AI cost ownership, reduce waste, and build a culture focused on measurable business value.
Read Post
ScienceLogic

When Playing It Safe Creates More Risk

Jul 29, 2026 By ScienceLogic In ScienceLogic
When organizations evaluate a software upgrade, the conversation typically centers on risk. Teams consider the maintenance window, the resources required to prepare for the change, the possibility of unexpected issues, and the operational impact of the upgrade itself. These are all legitimate concerns because the people responsible for enterprise platforms are accountable for maintaining service availability while introducing change into complex environments.
Read Post
pagerly

T-Mobile SOS Outage: Incident Response Lessons

Jul 29, 2026 By Falit Jain In Pagerly
When more than 140,000 people reach for their phones at once and see nothing but the letters SOS, the topic of incident response stops being an abstract engineering concern and becomes something everyone feels. That is exactly what happened on the evening of July 27 into the morning of July 28, 2026, when a nationwide T-Mobile outage knocked huge numbers of devices into SOS only mode, cutting people off from regular calls, texts, and data.
Read Post
GEO vs SEO: Which Approach Yields Better Website Traffic?

GEO vs SEO: Which Approach Yields Better Website Traffic?

Jul 29, 2026 By OpsMatters In OpsMatters
Driving website traffic is a critical objective for businesses in the marketing and technology sectors. With numerous strategies available, it's essential to choose the most effective approach. The debate between GEO (Geographic Targeting) and SEO (Search Engine Optimization) revolves around which method yields better website traffic. Each strategy offers unique benefits that cater to different business needs.
Read Post
Why Windshield Replacement Is Becoming an ADAS Calibration Problem, Not Just a Glass One

Why Windshield Replacement Is Becoming an ADAS Calibration Problem, Not Just a Glass One

Jul 29, 2026 By OpsMatters In OpsMatters
Roughly 90% of new vehicles sold today ship with driver assistance hardware as standard equipment, and the average model now carries well over a hundred sensor modules. A cracked windshield once meant a quick, mechanical swap. Industry data from CCC Intelligent Solutions shows that calibration's share of repairable windshield appraisals has grown from under 1% in 2017 to more than 23% by 2025, hitting 33% of all direct-repair-program jobs in Q2 2025 alone. On a current vehicle, what looks like a straightforward glass job increasingly turns into an ADAS calibration windshield replacement.
Read Post

Copyright © 2026 OpsMatters™. All rights reserved.