Operations | Monitoring | ITSM | DevOps | Cloud

Azure monitoring looks straightforward when managing a single environment. Azure Monitor, Log Analytics, Azure Monitor Agent and Azure Policy provide a comprehensive set of tools for collecting and analysing telemetry. For a Managed Service Provider (MSP), however, the challenge changes significantly when the service needs to support dozens or hundreds of customers.

Why does the VPN work for most of the company while one branch office, or a handful of remote staff, reports that it won't connect or crawls the moment they sign in? The difficulty with VPN troubleshooting is that the tunnel relies on every layer below it. If the laptop, home Wi-Fi, internet route, gateway, or security policy on either end misbehaves, the connection suffers. One complaint about a slow file share could originate at any of those points.

An IT incident costs the most in the minutes between the first alert and the first owner. Incident management tools exist to shrink that window. However, choosing the best incident management tools is not as straightforward as we’d like it to be. The 2026 market has its own complications, Opsgenie is going away on April 5, 2027, and Squadcast has been folded into SolarWinds.

Looking for the best VPN Black Friday deals of the year? Then you’ve come to the right place! Internxt VPN is included with all our paid plans, which also include encrypted cloud storage, for a massive 87% off. Not only do you get a VPN, but you can also choose from a privacy suite to get everything you need to protect your privacy online this Black Friday. Interested? Find out the pricing of our Black Friday deals, features, storage, and more below.

See how machine learning is changing secure SDLC practices, from AI-assisted code review and finding triage to new risks like model supply chain attacks.

In November 2025, Progress Chef outlined their plans to deprecate Chef Infra Server; which will reach end of life effective November 30, 2026. For Infra Server users, this means you have an opportunity to evaluate your infrastructure solutions to make sure it meets enforces internal or regulatory compliance policies, lets you manage infra everywhere it lives today, and sets you on the right path for the future.

AI agents can fail even when your website looks healthy. See how WebMCP monitoring uses synthetic tests to validate the full agent journey, from tool discovery to backend response.