Operations | Monitoring | ITSM | DevOps | Cloud

Take Support Mobile Without Losing the Record

IT issues never wait until you're back at your desk. They hit during a client visit, a coffee run, or halfway across a parking lot — and being stuck without your laptop turns a five-minute fix into a fire drill. Meanwhile, back at the console, proving what happened during a remote session — for an audit, a compliance check, or a "wait, what did the tech actually do" conversation — is its own headache. And technicians and end-users sharing one login experience but needing two completely different views adds friction nobody asked for. What you'll learn.

Your code says one thing. Your cloud says another. Meet EZ Control. #platformengineering

EZ Control brings env zero and CloudQuery together in one product. It discovers nearly 2,300 resource types across AWS, Azure, Google Cloud and Kubernetes, links each one to its code, owner, cost and policies, and closes the gap when what's running drifts from what you intended: drift, security, cost and availability, all under your policies. You choose how much it does, from observe-only to autonomous, with a full audit trail. The same guardrails govern AI agents.

Where do you see organizations hitting their limits?

In this clip, Virtana Chief Product Officer, Amit Rathi explains why more data does not automatically lead to better operations. As system complexity grows, organizations are collecting more telemetry than ever while struggling to turn it into actionable insights. At the same time, rising observability costs are forcing some teams to monitor only part of their environments. Watch the video to learn why intelligence, not just visibility, is becoming essential for modern IT operations.

Intent-driven development: How to guide agents from idea to implementation

Intent-driven development (IDD) is an approach to AI-assisted software development where teams make the desired behavior, constraints, and criteria for success explicit, then give an agent freedom to determine how to achieve the result. As agents take on larger and more autonomous development and maintenance tasks, the implementation itself becomes easier to replace. The important question is whether the software still behaves the way the team intended.

AlmaIQ: The Smart Concierge That Revolutionizes IT Support and Productivity

Discover how AlmaIQ, Almaden's conversational artificial intelligence integrated with Collective IQ (ITAM and DEX), is transforming the way teams and employees interact with your organization's technology. AlmaIQ connects users to corporate data, insights, and knowledge through simple natural language conversations, allowing you to diagnose device performance issues, check software status, and get instant answers without hassle.

Building Production-ready AI Infrastructure? Start With the Network

AI workloads depend on fast, secure, and scalable access to data across on-premises systems, colocation, cloud platforms, and GPU environments. Here’s how private connectivity can help enterprises move from AI proof of concept to production-ready infrastructure. AI pilots tend to be forgiving. Production isn’t. In the early stages, a team can usually get by with a simple path into a GPU environment, enough bandwidth to test an idea, and a security model that suits a limited group of users.

Why engineers ignore cloud cost governance (and fixes)

Discover why engineers ignore cloud cost governance and how to build developer cost accountability. Learn how Harness helps empower engineering teams. Engineers often overlook cloud costs due to friction in traditional FinOps tools and a lack of real-time visibility. By embedding automated guardrails and shift-left cost insights into developer workflows, organizations can drive accountability without slowing velocity.