The latest News and Information on IT Operations Management and related technologies.
2020 was a challenging year for modern enterprises. In under a year, we experienced a decade's worth of transformation while a global pandemic raged on. And while the worst of COVID-19 will hopefully soon be behind us, the need to continuously transform our digital environment is unequivocally here to stay. We've already seen an example of this, thanks to a significant increase in data generated from across the business.
The role of the chief information officer (CIO) continues to evolve in response to an always-changing business environment. Through its unique position among the C-suite, the CIO is a strategic adviser who has historically been a highly influential and prominent figure for important decision-making across the enterprise.
It's all changing! So, business as usual! Working flexibly from home quarantine these past two years has brought a few things into sharper focus. For a start, there's really no such thing as an IT system---there are only Human-IT systems. IT isn't an accessory, it's an integral part of us. Multiple tech cultures are playing a larger role in decision making. Technology decisions are becoming more distributed and more market-driven, from the bottom up rather than exclusively from the top down.
We are delighted to welcome you to another PagerDuty Summit and excited to announce a plethora of product developments designed to help you accelerate your digital transformation. And what an accelerator the COVID-19 pandemic has been for innovation. It really brought into focus the seemingly distant goal of becoming digital-first. Organizations who were truly prepared and benefited from the radical shift in how they did business thrived and rose to the top.
The largest remote working experiment the world has ever faced is entering a new phase as the era of hybrid work begins. For IT and DevOps teams on the frontline, this is a time of enormous pressure. Along with its many benefits, hybrid working can also bring considerable disruption. Enabling and supporting the hybrid model is the next big challenge facing organizations around the globe. We wanted to find out what this new reality means for these teams.
Many organizations have made the shift to the cloud in recent years, and many more are planning to or are just starting their cloud migration journeys now. However, some organizations struggle to realize value from this move. The benefits of cloud are clear: it’s flexible, scalable, and has a low cost of entry. But cloud can also bring complexity—creating new interdependencies, more services to manage, and more data and signals to monitor.
