Today executives and customers expect IT and digital services to be available and performant at all times; compromised availability or performance is no longer tolerable. Think about it; when was the last time a digital service was unavailable and it didn’t make the news or social media? When was the last time you visited a website that was unavailable and you waited for the outage to be over, rather than finding an alternative in the moment?

When an IT or Security issue impacts a development team’s software how are they notified? Is your organization still relying on mass emails that lack context and most engineers have probably already filtered out of their inbox? Communicating between siloed tools and teams can be difficult. How would you like to put IT, Security, legacy processes, and business notifications specific to development teams right into one of their most important tools? Now you can!

IT tools are similar to romantic relationships. Over time, you tend to fall into the same old dull routines, like Rupert Holme’s song Escape (The Piña Colada Song). That routine — collect dataset, route, ingest ($$) and then search, collect dataset, route, ingest, then search, … this approach is not only breaking your heart but your budget too.

Honeycomb recently announced the launch of Service Map, a new feature that gives users the ability to quickly unravel and make sense of the interconnectivity between services in highly complex and intricate environments.

The Cribl Partner Program is designed to be a comprehensive solution for organizations looking to grow their customer relationships and revenue streams, while also enabling a fast deployment of observability solutions to serve customers. Our partners receive extensive training, tools, and support to unlock the full potential of observability data for their customers.

When an organization signs up for Honeycomb at the Enterprise account level, part of their support package is an assigned Technical Customer Success Manager. As one of these TCSMs, part of my responsibilities is helping a central observability team develop a strategy to help their colleagues learn how to make use of the product.