Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

A Visionary in the 2025 Gartner Magic Quadrant for DEM

ITRS has been named a Visionary in the 2025 Gartner Magic Quadrant for Digital Experience Monitoring — for the second year running. We’ve spent another year working alongside you to solve real problems, scale what works, and prepare for what’s next. If you’re delivering resilient, high-performing digital experiences while meeting evolving compliance demands, our direction is shaped by your needs.

External Request Monitoring: The Silent Pillar Every APM Needs

The global market for application performance monitoring (APM) is growing fast. Market research shows the industry is expected to rise from about USD 7.52 billion in 2023 to nearly USD 19.62 billion by 2030, with a compound annual growth rate (CAGR) of around 15.1%. This rapid expansion reflects how digital transformation, hybrid cloud adoption, and third-party integrations are reshaping performance monitoring needs. It’s no longer enough to track just internal code paths and database queries.

Observability Masterclass | AI-Driven Observability for Enhanced System Performance

Tuesday, October 28, 10:00 - 11:00am CDT In today’s relentless digital world, achieving peak system performance isn’t just a goal—it’s mission-critical. Join SolarWinds and GigaOm for an electrifying webcast featuring renowned Observability authority Jon Collins, VP of Engagement and Field CTO at GigaOm.

Integration & Data Ingestion: Strengthening AIOps Observability

Large enterprises face the challenge of managing high-volume, very diverse data streams that span both legacy and modern, digital systems and applications. To gain timely, accurate insight across this kind of complexity, IT teams need observability platforms that can do more than just monitor - they must also unify, contextualize and enrich data so teams can act effectively to protect the availability of the services their customers rely on.

Query Distinct Tag Values in Under 30ms with the InfluxDB 3 Distinct Value Cache

The Distinct Value Cache (DVC) available with InfluxDB 3 Core and InfluxDB 3 Enterprise lets you cache distinct values of specific columns and query those values in under 30ms. The DVC is an in-memory cache that stores distinct values of one or more columns in a table. It is typically used to cache distinct tag values, but you can also cache distinct field values.

Shadow AI on Trial: The Phantom Threat to Compliance

Every law firm I meet can explain its information security policy in minutes. Far fewer can tell me which AI tools their staff actually used last week, and what data those tools touched. That gap is where Shadow AI sits, such as unsanctioned, unmonitored use of generative AI slips in. It promises speed, but it quietly creates exposure: confidentiality breaches, weak auditability, and a risk to governance when the regulator (or a client’s GC) asks hard questions.

What is the Role of IT Ops? Key Responsibilities Explained

The IT ops role serves as the backbone of modern technology infrastructure, ensuring systems run smoothly, securely, and efficiently. IT operations teams manage everything from server maintenance to incident response, making them essential for business continuity. Understanding what IT operations professionals do helps organizations build stronger technical teams and improve their infrastructure management.

AI monitoring is coming to Oh Dear

Would you know if your checkout form stopped working overnight? Or if a recent deploy broke your login flow? Traditional monitoring can't catch these issues - it only tells you if your site is up, not if it actually works. AI monitoring lets you describe what should work in plain English, and we'll test it like a real user would - clicking buttons, filling forms, checking content. No scripts to maintain, no complex setup.