Operations | Monitoring | ITSM | DevOps | Cloud

Latest Videos

Escalation Policy I Round Robin & Advanced Escalations I Incident Assignment Strategies I Squadcast

An escalation policy is a collection of rules used to define how and when an incident should be escalated. In Squadcast an Incident escalation happens when a responder hands off the task/incident to another member, and this handoff is subject to specific rules. This video explains how to set up Escalation Policies, and Round Robin Incident Assignment Strategy in Squadcast.

Integrating Microsoft Teams & Squadcast - Acknowledge, Resolve & Reassign Incidents | Squadcast

Teams using MS Teams can now integrate with Squadcast and easily Acknowledge, Resolve & Reassign incidents using MS Teams. You can configure Squadcast to send a notification to the configured MS Teams channel as soon as an incident is triggered.

Webinar: 2022 State of DevOps

DevOps attempts to merge development and operations to develop better-quality software products. DevOps is constantly transforming and has never been more popular than it is today. In fact, “DevOps” is one of the top most searched for phrases in the entire IT industry. So what happened in 2022? We’ve assembled a panel of experts for our final webinar of 2022 to look back on the year and discuss key learnings and trends such as.

Creating Routing Rules I Creating Incident Routing Flows I Alert Routing I Event Tags I Squadcast

Alert Routing allows you to configure Routing Rules to ensure that alerts are routed to the right responder with the help of event tags attached to them. This video explains how you can utilise Routing rules to create various incident routing flows.