Operations | Monitoring | ITSM | DevOps | Cloud

How to Automate Password Resets with Resolve #itautomation #ai #aiautomation #agenticai

Tired of password reset tickets? Meet RITA — Resolve’s AI IT agent. Understands natural language Verifies identity Resets passwords instantly No tickets. No delays. This is Zero Ticket IT in action. Watch Resolve’s Derek Pascarella show how it works.

COREDUMP #014: Why Your IoT Project Still Hasn't Taken Off - And How to Fix It

In today’s Coredump Session, the team takes a hard look at why some IoT projects stall before they ever hit scale. From organizational missteps to product-market fit challenges, they explore the hidden forces that derail even technically sound products. You’ll hear candid insights on why being “connected” isn’t enough—and what it really takes to succeed in IoT today. Key Takeaways Listen to the Podcast episode.

Innovation at Work: Inside Our Product & Engineering Team

In this inspiring video, three of our dedicated Product and Engineering team members open up about what it’s like to bring new ideas from concept to reality. Discover how collaboration fuels creativity, why working side by side with passionate colleagues makes all the difference, and how we put our customers at the heart of everything we do.

Unifying Autoregressive and Diffusion-Based Language Models

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community. In this presentation, Pierre-André Noël will show that, if you squint hard enough, autoregressive language models are a special case of diffusion models. We make this idea more concrete by introducing hyperschedules, allowing different token positions to get different noise levels.

Introduction to Puppet Security Compliance Enforcement

Take enterprise compliance to the next level with Puppet Security Compliance Enforcement. This video demonstrates how to shift from reactive to proactive compliance, automating security standards across Puppet Enterprise and Puppet Core environments. Discover how to implement CIS benchmarks with ease, achieve consistent compliance, and reduce risk across your Linux and Windows infrastructure with tailored configurations.