Operations | Monitoring | ITSM | DevOps | Cloud

Chaos Engineering can help you improve your incident response workflows. Don’t wait until an event happens to flex your response muscles, create real-world scenarios with Gremlin and practice your response with PagerDuty.

Customer Experience is at the heart of ScienceLogic product design, especially making the power of the SL1 platform easy to use. The latest release brings a slew of user interface (UI) and workflow improvements, as well as significant enhancements to the SL1 Global Manager. In this video you’ll learn how Global Manager allows teams to consolidate operations across multiple environments a single dynamic view. You’ll also discover how supporting distributed operations, regional data homing to support regulatory requirements like GDPR, multitenancy, and specialist team support is easier than ever with ScienceLogic SL1.

When problems occur, IT Operations must often address a recurring challenge first: wasted time. Before they can resolve the actual issue, they must manually collect critical diagnostic data from a variety of tools, open tickets, and finally route fully populated incidents details to the correct team for resolution. These delays extend service outages, increase operational costs, and worst, frustrate customers. In this video you’ll learn how ScienceLogic SL1 shrinks MTTR by automatically opening tickets, populating critical troubleshooting details, and route them to the right person at the right time.

In this episode, Jake Warner chats with Elton Carneiro, Director of Partnerships at Backblaze Cloud Storage & Backup. Discussions include the Cycle + Backblaze partnership, integration, and coming together to solve developer-centric needs.

Today's conversation is with Janine Malcolm, Director of Network Engineering at Salesforce. Janine takes us through her journey to get to where she is today and how she became interested in networking itself. Not only do they get into the nitty-gritty of networking, but also what you can do to get into the industry and why having a college degree isn't always necessary. Janine shares how we can make this space more welcoming to newcomers and advice on how you can start learning more and get your career going.

Monitoring the Impossible What if a solution could look for user interface elements based on their appearance and interact with them via mouse and keyboard events, just like a person? Understand the challenges and limitations of Selenium and how you can overcome them with 2 Steps technology in this webinar. The first instalment in the Monitoring the Impossible Webinar series was brought to you by 2 Steps.

In this video, we will go over the components, workflows, processes, roles, and other elements required to set up an effective release management process to control and manage your organization's releases effectively. Watch other features in ServiceDesk Plus:

SquaredUp v5.3 continues to help companies reduce tool sprawl and increase observability. With a focus on our most requested features, this release includes impressive improvements to our visualisations.

Reduce the pressure on support by empowering end-users to immediately resolve their own issues. Fewer support tickets, shorter response times, happier customers. Automated, smart self-serving support. Its just that easy.