Operations | Monitoring | ITSM | DevOps | Cloud

Augmenting the supply chain during COVID-19

The impacts of COVID-19 have been felt globally and across every industry. Supply chain businesses have faced a challenging few months and we’re not out of the woods yet. Warehouse and supply chain organisations in the UK have been contending with a 129% boom in online shopping, as non-essential shops have been closed and many consumers continue to favour online grocery shopping instead of braving the supermarket queues.

Catchpoint's SRE Report 2020 - The Highlights

Our 2020 SRE Report is ready! We launched the SRE survey 2020 this January with the goal of understanding the current state of SRE. The survey covered a range of topics including: As we neared the end of the survey period, the SRE community was in the midst of a sudden change. SRE teams were forced to migrate to all-remote IT. We realized we would not be able to provide an accurate analysis without considering this shift in how SRE teams were operating in this new environment.

Using Command Endpoint to execute Checks on Agents

Getting started using Icinga in a single node setup can already be quite a challenge for new users. Configuring checks on multiple nodes can seem at lot harder. With this blog post I will show you how easy it is to configure hosts and services in such an environment. In this example our cluster will consist of one master and two agents and we will use the command endpoint method to execute checks on our agents.

Less Is More With Intelligent Response and Automation

For better or for worse, we have become a society obsessed with efficiency. There are watermarks of it in every corner of our lives—from digital banking and e-commerce apps to smart thermostats and doorbells. Yet, despite us using automation in almost all aspects of our personal lives, a joint study conducted by PagerDuty and Dimensional Research found that, in contrast, 90% of companies have little to no automation for issue resolution.

Why does Elastic Support keeping asking for diagnostic files?

If you’ve worked with Elastic Support, you may have been asked to run the Support Diagnostic tool and provide the output in your support case. This is a common practice, but a lot of you out there may not know why. While the short answer is "it depends", this blog is going to explain why we keep asking for diagnostic files (as well as what’s in them). Simply put, the Support Diagnostic helps Elastic Support understand the state of your cluster.

Is ITIL Dead or Alive? Here's the CTO Perspective

Our CTO and Field CTOs spend a substantial amount of their time talking to customers, industry leaders and domain experts, gaining extraordinary insights and subject matter expertise on the most current and burning issues in IT Operations. Listening to them speak at events, webinars, prospect meetings and even as part of random watercooler chats, we always thought it was a shame we didn’t have a platform to share their wisdom on a broader scale.

Building Your HIPAA Compliance Checklist

Achieving HIPAA compliance is a key objective of today’s healthcare facilities and treatment centers. It ensures that patient information and electronic health records (EHRs) remain protected. Though important, some healthcare facilities fail to achieve HIPAA compliance. The inability to achieve compliance results in the loss of sensitive patient information, and requires facilities to pay hefty fines as a result of the intercepted data.

AIOps Applied to Observability Will Automate Your Monitoring

In this final installment of this blog series, we’ll discuss the importance of monitoring your observability data. Collecting and analyzing your metrics, logs, and traces in real-time is incredibly important and will provide you with the cues, signals, and insights you need to build your service assurance strategy. Only when applied with AIOps will you achieve true operational scale and automation.

Multi-Cloud Monitoring with OpsRamp

In the first quarter of 2020, enterprises spent $29 billion on public cloud infrastructure, an increase of 37% over the previous year. While the global economy was battered by the coronavirus pandemic, organizations still rushed to accelerate digital transformation and ensure business continuity with hyperscale infrastructure.

Why cloud-native SIEM is vital to closing the security skills gap

Our digital surface is expanding rapidly and threats are becoming more sophisticated day by day. This is putting enormous strain on security teams, which have already been stretched to the limits. Nonetheless, organizations are skeptical of relieving this cybersecurity strain with AI and automation. Why does this situation persist when it’s simply against the logic?