Operations | Monitoring | ITSM | DevOps | Cloud

Special IP Address Ranges and When to Use Them

By even casual observation, you’ll likely have noticed that there are several IP address ranges that are special, including: Anybody can use these “private” ranges for anything they like. But there are actually several other special ranges that have other special purposes. In this article, I’ll explain what they are and the purpose they serve. This is the “loopback” range. These are addresses that are assumed to be on the same device that’s sending the packet.

Build your API first

I have a beef with companies that don’t expose nearly everything their product can do with an API. I get anxious wondering, “why can I only do some of the things via the API? How is this sausage made?” Sure, there are plenty of examples of endpoints that shouldn’t be exposed, such as changing passwords probably should be kept private. Regardless, there are tons of examples of products that I can type in a field in the UI, but that field isn’t available in the API.

Get Started with Kubernetes

Brief introduction to understanding Kubernetes basics Kubernetes is a broad platform that consists of more than a dozen different tools and components. Among the most important are: If you use Kubernetes to manage containers, this will require a container runtime, which is the software that runs individual containers. Kubernetes supports a number of container runtimes; the most popular are Docker, containerd, and cri-o.

Stop the Crashes! Pharma Company Wisely Repairs IT Issues

A Gartner poll released earlier this year predicted that roughly half of all enterprise employees will likely work remotely (at least part of the time) post-COVID. That’s probably a welcomed sign for those that have settled into remote or hybrid work models, but surprisingly, businesses and institutions are still struggling to avoid major IT blunders that impact these digital workers.

NoSQL databases: what is MongoDB and its use cases?

Databases like MongoDB, a NoSQL document database, are commonly used in environments where flexibility is required with big, unstructured data with ever-changing schemas. This post explains what a NoSQL database is, and provides an overview of MongoDB, its use cases and a solution for running an open source MongoDB database at scale.

ServiceNow delivers new native workflows in Microsoft Teams to create the future of work

Today we announced the expansion of our partnership with Microsoft to deliver elevated digital employee experiences that meet people where they are. At Microsoft Ignite 2020, ServiceNow introduced new workflows embedded in Microsoft Teams to improve employee productivity with seamless self-service and faster case resolution. Powered by the Now Platform, the new capabilities also improve agent productivity by enabling them to more effectively collaborate and complete key tasks in Microsoft Teams.

The best of the PowerShell Gallery, right in your PE Console

PowerShell DSC might be the new kid on the block when it comes to configuration management, but it's certainly not lacking in power. DSC resources offer unprecedented hooks into the Windows operating system and provide straightforward configuration functionality that will make your Unix coworkers green with envy. It's a shame it's not easier to use….

How we use the Grafana GitHub plugin to track outstanding pull requests

First of all, we’re pleased to announce the first release of the GitHub data source. The source code is available at github.com/grafana/github-datasource. Contributions, feature requests, and bug reports are welcome. Using the GitHub data source, Grafana users can visualize data from GitHub’s API. In this blog, we’ll go over some use cases for this handy plugin.

The Diagnose: How Support Works at AppSignal

Setting up AppSignal isn’t as complex as rocket science. Developer experience is really important to us, as AppSignal started as a way to scratch our itch. We also put a lot of effort in providing you with a first-class developer support. In fact, our developers are the ones answering all of your your technical questions. This is why we’ve added a diagnose tool to our Node.js integration.