Operations | Monitoring | ITSM | DevOps | Cloud

Although conversation about observability often ignores SREs, SREs have a central role to play in observability success.

Log management has been around for a long time, but how we manage our logs has changed profoundly over the years. For effective log management, there are times when you may have to trade off the new for the old, and vice versa. A clear understanding of log agents and log libraries will help assess what works best for different applications and infrastructures.

Everyone has heard about the 3 AM wakeup call, but what about those troublesome issues that dig at your team and eat away at your SLA hours? Hard-to-diagnose issues can strike at any time. They leach from your team, hurt morale, impede the customer experience… it’s just a whole mess. These kinds of incidents are ones that test what “response” really means to your organization, as fixing them is not always a simple task. Something has gone wrong.

It’s official! Gartner just published the latest Magic Quadrant for ITSM Tools and once again, we’re proud to have been named a Leader. This is no flash in the pan, but rather more validation for Ivanti’s completeness of vision and our ability to execute. At Ivanti, we’re committed to enabling the Everywhere Workplace so that teams around the globe can focus on what they do best.

Infrastructure as code and automating deployment and scale-up/down in Azure is becoming the new normal. Solution architects and system administrators are becoming coders and scripting is becoming part of their day-to-day job, whilst in parallel a raft of vendors is providing products to try and help avoid this need to script and address the shortage of staff with those skills to script and code this now necessary functionality.

On Tuesday August 31, users across large parts of the West coast (US-West-2 region) were impacted by major spikes in response time. Some of AWS’ most critical services were affected, including Lambda and Kinesis. SRE teams care about Service Level Indicators (SLIs) and Service Level Objectives (SLOs), and this practice is a must for SRE teams.

For many organizations, cloud costs are a mystery. Beyond knowing their total cloud spend, businesses have little insight into the biggest drivers of their costs, let alone how they can better manage their cloud investment. With on-premise infrastructure, organizations have a predictable understanding of their costs, but the same cannot be said for the cloud.

GitOps is one method used by teams to deploy microservices, but challenges usually arise when deploying applications across multiple clusters and environments. For your GitOps initiative to be successful, you should consider implementing an application operating model. In this second workshop we covered.

For the newest instalment in our series of interviews asking leading technology specialists about their achievements in their field, we’ve welcomed Pieter Vaniperen, Managing Partner at PWV Consultants. Pieter is a veteran software architect and security expert who is an industry authority and influencer providing thought leadership and execution to develop widely adopted processes, methodologies, and technologies that are at the forefront of digital innovation and software development.

Memory management is Java’s strongest suit and one of the many reasons developers choose Java over other platforms and programming languages. On paper, you create objects, and Java deploys its garbage collector to allocate and free up memory. But that’s not to say Java is flawless. As a matter of fact, memory leaks happen and they happen a lot in Java applications. We put together this guide to arm you with the know-how to detect, avoid and fix memory leaks in Java.