Operations | Monitoring | ITSM | DevOps | Cloud

Your entire tech stack is likely in the Cloud - so why aren’t your software packages?

Many IT professionals are familiar with the popular metrics and measures of IT operational success. Such metrics as Customer Satisfaction, Average Handle Time and First Contact Resolution are typically memorized by service desk managers and stored for quick reference during planning and other types of meetings. But how do we measure the effectiveness of the processes that support those teams?

It is always big news when governmental organizations are attacked. And they are attacked frequently. Hackers love headlines, which is one reason to go after high profile government targets. But the real reason hackers love governmental organizations is because that’s where the juicy data is. Even small governmental organizations hold confidential and classified information—exactly the secrets state-sponsored groups and other cybercriminals drool over.

Since the introduction of Alerting to Raygun in late 2021, development teams have had more visibility into emerging issues than ever before. While the initial solution enabled you to get alert notifications by email, we knew that the next step was to give you more control over where you receive alerts.

There’s a lot to consider when engineering and implementing software, whether as an update patch or a newly-introduced product. End users have certain expectations when introduced to new or updated software—at the top of the list are aesthetics, ease of use, stability, and response time—the last two of which can be significantly improved when you employ application performance management or APM.

Time for a cross over! Today Page it to the Limit host Mandi Walls, DevOps Advocate at PagerDuty joins Julie for a special episode. In this two part episode, Julie and Mandi interview Kolton Andrus, co-founder of Gremlin and Alex Solomon, co-founder of PagerDuty. Each of them share the origins of their respective companies, how they build amazing cultures, and some of the fun anecdotes along the way.

Prometheus is a metrics-based monitoring and alerting stack that is purpose-built for handling metrics generated by dynamic cloud environments such as Kubernetes. Another example target for Prometheus to gather metrics from could be a web app or an API server. As well as its use as an alerting and monitoring stack, Prometheus is also able to perform addition, average metrics over time and add and multiply any time-series data ingested.

I guess at this point, you have heard of a company called Amazon and its business unit called Amazon Web Services, or AWS. Although you can read different stories about its beginning, one common thread across all of them is that it started with the need to scale quickly while enabling developers to deploy their services rapidly.

We are pleased to announce that an independent service auditor has certified that Rollbar meets SOC 2 Type II criteria and also SOC3 criteria. This extends our security, data privacy, and compliance certifications. Last year Rollbar was certified to meet SOC Type I to go with our existing ISO 27001 certification. The ISO 27001 standard promotes continuous improvement of security processes and demonstrates our commitment to customer support, customer excellence, and data privacy and security.

We are excited to be named a Representative Vendor in the domain-agnostic AIOps platforms market in the 2021 Gartner Market Guide for AIOps Platforms. We believe that this validates our unique approach to delivering an observability solution that accelerates your success with: Read our summary of this Gartner research report, below. If you haven’t noticed, AIOps is taking off.