IT teams overconfident in resilience as outages still consume a quarter of their time
New SolarWinds report suggests IT leaders underestimate the impact of broken processes and limited staff.
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New N-able Report Underscores Escalating Cyber Threats Facing SMBs
New data indicates that cybercriminals are targeting small- to medium-sized businesses, underscoring the need for unified cyber resilience.
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AIOps for SAP: From Ground to Cloud
Anyone working in the SAP market in 2025 is aware of two big topics: migration to cloud-based ERP and the end of many long-used tools for managing SAP operations including Focused Run, Landscape Manager and Solution Manager. Both are impossible to ignore. Cloud-based ERP presents a new era of business software possibilities, and with it the opportunities and complexities of migration, transformation, and leveraging the elastic capacity and scalability of cloud-based designs. But right behind it, the question becomes "how are we going to run and manage this?"
Disposable Code Is Here to Stay, but Durable Code Is What Runs the World
Every day I seem to run into yet another post with someone solemnly opining that “writing code has never been the hardest part of software engineering. And hey, that’s smashing. As an engineer from the ops/infra/SRE side of the house, I feel like I’ve been saying this my whole career. (Is there anything more satisfying than being proven right in public? Not in my book.) So, which is it?
Why Your Loki Metrics Are Disappearing (And How to Fix It)
Grafana Loki is up and running, log ingestion looks healthy, and dashboards are rendering without issues. But when you query logs from a few weeks ago, the data's missing. This is a recurring problem for many teams using Loki in production: while the system handles short-term log visibility well, it often lacks the retention guarantees developers expect for historical analysis and incident review.
New in OTel: Auto-Instrument Your Apps with the OTel Injector
As distributed systems scale, maintaining manual instrumentation across services quickly becomes unsustainable. The OTel Injector addresses this by automatically attaching OpenTelemetry instrumentation to applications, no code changes needed. This blog covers how the OTel Injector works, how it integrates with Linux environments, and how to set it up for consistent telemetry across your stack.
Introducing the Cortex MCP Server
Cortex gives engineering teams full visibility and control over their services, from ownership and standards to service history and production readiness. Our goal is to help teams stay aligned and move faster so they are ready for whatever is ahead. The reality for any engineering team is that developers spend the most of their time in their IDE, not their IDP. And while developers love the context Cortex provides, they don’t love context switching.
Hands-On with Continuous Observability
Ask any embedded developer about their worst debugging experience, and chances are you’ll hear stories of unreproducible bugs, late-night watchdog resets, or CI test failures with no trace. Traditional tools often leave us blind at the exact moment we need insight.
Getting started with the relaxAI API: Sovereign, cost-effective AI
Earlier this year, we launched relaxAI, an AI assistant designed with one paramount focus: your privacy. We’re now excited to announce the relaxAI API is in General Availability (GA) offering an OpenAI interface. This gives UK organizations up to 90% cost savings versus leading providers while ensuring data never leaves UK jurisdiction.
DevAIOps: A Call To Action For The Heroes Among Us
The year is 2025, and I’ve been watching teams discover what happens when you give developers AI superpowers without giving them AI super-governance. It’s like the merchandising scene from Spaceballs: “Vibe Coding: The Flamethrower. The kids love this one.” But here’s the thing: I’m not here to take away the flamethrowers. I’m here to hand out fire extinguishers and maybe suggest we practice in a safe room instead of the living room.