Operations | Monitoring | ITSM | DevOps | Cloud

In 2018, we released the inaugural Managing Network Vendor Diversity Report, where we discovered that MSPs face a serious challenge: There’s high vendor diversity in the network hardware they operate. In the short year since then, the managed services industry has experienced a lot of change: tech trends are evolving, new products are being released, and client expectations are growing. So what was true in 2018 might not be any longer.

Virtana, the leader in hybrid infrastructure management for mission-critical workloads, today announced a wide range of new channel-focused features in the latest version of VirtualWisdom, the industry’s most comprehensive hybrid IT infrastructure management and AIOps platform. The new features include the introduction of WisdomPacks,simplified packages of integrations specific to customer deployment environments.

Everything old is new again–that’s a universal law! In our industry, we have talked about Service Level Agreements (SLAs) for a long time. At Sumo, we are proud to continue to be the only Machine Data Analytics Platform as a Service that commits to a query performance SLA.

Virtually every organization is a victim of cybercrime today. As the threat landscape evolves and proliferates, it’s necessary to prioritize the protection of data, customers’ privacy and brand reputation. Security directors must be prepared and equipped with the necessary tools to detect security events and address them accordingly at all times.

One of the most exciting things about last year’s Experience events was the unveiling of the Digital Experience Score (DX Score). Over the years we’ve worked tirelessly to improve digital employee experience (DEX) but until then we never had this one metric, the DX Score, that could tie it all together. Fast forward to today, and our customers now have this one source of truth to better track and compare progress with their peers.

‍ Log file parsing is the process of analyzing log file data and breaking it down into logical syntactic components. In simple words - you’re extracting meaningful data from logs that can be measured in thousands of lines. There are multiple ways to perform log file parsing: you can write a custom parser or use parsing tools and/or software.

Massively scaling free-text search has always been the holy grail in big data. Many software firms now face the burgeoning challenge of searching through previously untapped data sources and the current trend is far surpassing the petabyte scale. Here at LogDNA we manage free-text search for thousands of customers with distinct traffic profiles across a multitude of Elasticsearch clusters.

Log files in Linux often contain information that can assist in tracking down the cause of issues hampering system or network performance. If you have multiple servers or levels of IT architecture, the number of logs you generate can soon become overwhelming. In this article, we’ll be looking at some ways to ease the burden of managing your Linux logs.

Stackery has launched a partner program currently centered around Systems Integrators. Here’s why.

Real-time collaboration helps teams resolve issues quickly, which is crucial during outages when you don’t have a minute to lose. If your organization is using DingTalk, Alibaba’s platform for cross-team communication and collaboration, Datadog’s new integration lets you share and discuss annotated graphs on the fly and route alerts to your teams’ group chats so you can start troubleshooting issues without skipping a beat.