Operations | Monitoring | ITSM | DevOps | Cloud

The new world of hybrid work requires creative ways to engage with customers and employees no matter where they’re located. To answer that call, we’ve launched the ServiceNow Messaging Service to provide a seamless experience from issue to resolution. Built on integration with the Twilio platform, ServiceNow Messaging Service makes it easy for ServiceNow users to integrate SMS and WhatsApp into digital workflows using the Now Platform.

Small and large businesses alike are looking toward the future and are hoping for the economy to reopen as quickly and smoothly as possible. High vaccination rates will be key. The world’s biggest workflow challenge to convert vaccines into vaccinations has brought employers to the front line to drive the pandemic response effort. With more employers and governments now requiring employee vaccinations as a condition of work or office reentry, employee access to vaccines will become critical.

As the semiconductor chip shortage drags on, allegations and concerns continue to surface about chip stockpiling. The Biden administration continues to face resistance from lawmakers and executives in Taiwan and South Korea, further complicating efforts to resolve bottlenecks in the global chip supply that continues to plague industries from automobiles to consumer electronics.

Desktop Virtualization solutions aren’t new to today’s organizations; countless IT teams have implemented some form of virtualization to provide better and more consistent experiences to employees. But during the rise of remote and hybrid working, virtualization has become even more ubiquitous. We recently sat down with Teodor Olteanu, Senior Delivery Manager, Workplace Technology Engineering at Flutter Entertainment, a leading global sports betting, gaming and entertainment organization.

The fintech ecosystem is flourishing and exciting things are happening these days at the intersection of digital technology and financial services – thanks in part to an infusion of global fintech investment that reached US$98 billion across 2,456 deals in H1’21. This far outpaces last year’s annual total of $121.5 billion across 3,520 deals.

Page speed is one of the most important factors in judging the performance of an individual webpage. This is a performance evaluation that is made not just by the user visiting your website, but by search engines as well. In recent years, consumers have come to expect virtually instantaneous results from their devices, and of the websites, they visit.

The role and responsibilities of a site reliability engineer (SRE) may vary depending on the size of the organization. For the most part, a site reliability engineer is focused on multiple tasks and projects at one time, so for most SREs, the various tools they use reflect their eve-evolving responsibilities. A typical SRE is busy automating, cleaning up code, upgrading servers, and continually monitoring dashboards for performance, etc., so they are going to see more tools in that toolbelt.

Data center automation is the process in which routine processes of data center operations are completed without any manual effort. It increases operational efficiency, improves data accuracy, and simplifies data center management. One of the leading organizations in driving automation via integration with Data Center Infrastructure Management (DCIM) software is Workday. Workday has been a Sunbird customer for over five years and currently has 900+ users on their system and growing.

We’re excited to announce the general availability of the LogDNA Agent 3.3, which introduces Linux and ARM64 support to our Rust Agent. This new support in our Rust Agent provides improved performance and enables a few features previously only available for our Kubernetes customers, such as various configurations within the Agent and the ability to run as a non-root user. Additionally, we have added in Prometheus Metrics that help provide insights into your Agent.

The forced transition of all business forms to remote work has created a high demand for hosting. To survive in the new conditions, even small coffee shops create their own web pages using the services of hosting providers or B2B eCommerce hosting platforms. Meanwhile, certain technical features of hosting do not allow one company to monopolize this relatively new services market. All this makes hosting service providing a promising form of business to this day.