Operations | Monitoring | ITSM | DevOps | Cloud

In our final episode of The Change Makers, we learn that with enough ambition, drive, and backing, IT practitioners can challenge the status quo and create a new era of IT efficiency. “Transformation isn’t a start and a stop process. It’s a continuous evolution, continuous change.” That’s Derek Rose, Group Head of IT and Deputy CIO at V.Group. After joining the maritime services company in 2019, he set about overhauling its entire IT operations.

When you sign a contract, you expect both parties to hold their end of the bargain. The same can be true for testing applications. Contract testing is a way to make sure that services can communicate with each other and that the data shared between the services is consistent with a specified set of rules. In this post, I will guide you through using Joi as a library to create API contracts for services consuming an API.

Learn about the key roles within an incident response team, as well as optional incident roles you may not have thought about.

Real talk – logging tools aren’t exactly known for being easy to use, manage, or onboard. With the technology landscape continuously evolving, enterprises are often left scrambling to rapidly adapt and conform to new requirements of operating across hybrid infrastructures. It is in these ecosystems that logs are now more crucial than ever in the day-to-day operations of Ops teams.

Education project management software can transform learning experiences. Before the use of software, educational teams collaborated in meetings rooms and teacher lounges, and student reports were sent home to parents in crisp brown envelopes. Those days are gone. Times are changing and educators now have a wide range of digital collaboration tools to choose from.

On this day in 1938, law student Chester Carlson invented the first photocopier in Queens, New York.

The introduction of Git as a source-code management system in 2005 fundamentally transformed the process of software development. Git allows developers to maintain a history of changes, or commits, to their code and revert to previous commits in seconds if something goes wrong. It makes collaboration easier by allowing branching to keep code for different features separate and seamlessly merging commits by various people.

Log management software gives the primary diagnostic data in your applications’ development, deployment, and maintenance. However, choosing the log sources to log and monitor could often be a daunting task. The primary cause of concern in monitoring all sources is the high price tag that many SIEM tools in the market charge based on the number of users and sources ingesting logs. At observIQ, we offer unlimited users and sources.

Fully functioning sites, stores, and backend systems are essential for attracting customers, delivering services, and managing operations internally. Every organization’s systems and processes have a direct impact on its business, revenues, and reputation. IT performance monitoring should strive to ensure that the systems and processes of any organization operate correctly, round the clock.

We’re gradually shifting more to working remotely. And, the number of companies embracing remote and hybrid workforces in the wake of the pandemic is a substantial proof. Nevertheless, several organizations do face varied challenges from welcoming these conventional IT solutions as switching to these initiatives tend to seem quite tedious.