Operations | Monitoring | ITSM | DevOps | Cloud

Teaching AI to Speak Nexthink Query Language: Lessons from Nexthink Assist

In today's fast-paced IT environments, managing the Digital Employee Experience (DEX) shouldn't require mastering query languages or wading through endless data. IT teams need immediate answers, not more complexity. That’s why we have built Nexthink Assist, our AI-powered virtual assistant in Nexthink Infinity. By leveraging the power of Generative AI (GenAI) and Large Language Models (LLMs), Assist transforms the way organizations manage their DEX.

No Jitter Webinar: Move Beyond Reactive Fixes with Proactive Microsoft Teams Monitoring

In today’s hybrid work environment, Microsoft Teams has become the backbone of business communication. But as organizations rely more on Teams and Teams Phone, unexpected performance issues can lead to costly downtime, frustrated employees, and disrupted workflows. Traditional reactive troubleshooting is no longer enough—businesses need a proactive approach to ensure uninterrupted collaboration.

Preview features and upcoming changes in the next major version of Redgate Flyway

We’re excited to announce that users can opt-in/out of preview features that are under development directly in Flyway Desktop. There are currently three preview features that will be in the next major version of Flyway Desktop; a new connection dialog with options to provision databases, a full schema model view, and support for static data in PostgreSQL databases.

What Is a Status Page Aggregator?

Businesses today rely on multiple cloud services to manage their operations. Whether it's hosted services like AWS, customer relationship tools like Salesforce, or marketing platforms like HubSpot, these services play a crucial role in day-to-day business functions. However, businesses can suffer significant disruptions when a third-party service experiences downtime. A single outage in a critical service can halt operations, causing frustration for both employees and customers.

How to Set Up Logging in Node.js (Without Overthinking It)

Logging in Node.js might not be the most exciting part of development, but it’s one of the most important. Whether you're troubleshooting bugs or keeping track of how your app is running, good logs make life easier. Let’s break down how to set up logging the right way.

The Hidden Costs of Cybersecurity Threats & Why Businesses Need Proactive Security

Colonial Pipeline was shut down for six days after finding itself at the center of a cybersecurity threat. During the May 2021 incident, States declared emergencies, gas prices soared to a six-year high, fuel shortages hit Southeast America, and panic buying almost threatened national fuel security. As per The New York Times report, the attack was traced to DarkSide, a Russian-speaking ransomware group that used a stolen VPN password to breach Colonial’s systems.

Opsgenie is shutting down. Here's what that means, and how incident.io can help

Atlassian recently announced they’ll be shutting down Opsgenie, their popular on-call alerting tool. After June 4, 2025, no new Opsgenie accounts will be created, and by April 5, 2027, the service will shut down completely. Users don’t seem happy about it. If you’re currently using Opsgenie, this news is significant. A key part of your incident response process is disappearing, and Atlassian suggests moving to their other products, like Jira Service Management or Compass.