Operations | Monitoring | ITSM | DevOps | Cloud

Are Your Data Pipelines Up to Commercial Standards?

In the data business, we often refer to the series of steps or processes used to collect, transform, and analyze data as “pipelines.” As a data scientist, I find this analogy fitting, as my concerns around data closely mirror those most people have with water: Where is it coming from? What’s in it? How can we optimize its quality, quantity, and pressure for its intended use? And, crucially, is it leaking anywhere?

Unlocking Insights: A Deep Dive into Helpdesk Ticketing System Metrics

In today's business landscape, the role of the helpdesk is more important than ever. Whether you're dealing with customer inquiries, technical support requests, or other types of issues, having an efficient and effective helpdesk ticketing system is essential to providing timely and high-quality support. However, simply having a ticketing system in place is not enough; it is equally important to track and analyze key metrics to ensure that your helpdesk is performing optimally.

Best Practices for Budgeting and Cost Management in Facility Maintenance

Budgeting and cost management play a critical role in ensuring the smooth operation and long-term sustainability of facility maintenance. Efficient allocation of resources, accurate forecasting, and effective cost control are essential for organizations to optimize their facility maintenance budgets and achieve a higher return on investment (ROI). In this blog, we will explore the best practices that facility managers can employ to effectively budget and manage costs in facility maintenance.

Infrastructure is Fundamental: Learn Your Hybrid Cloud ABCs

In 21st-century business, computing is what makes daily operations, competitive advantage, and strategic growth possible. The foundation that enables this is a hybrid cloud infrastructure that supports business requirements, delivers a suitable user experience, and stays on budget. Mastering the ABCs of infrastructure performance management (IPM) will put you on the road to long-term success.

How to Integrate Grafana with Home Assistant

This post covers how to get started with Home Assistant and Grafana, including setting up InfluxDB and Grafana with Docker, configuring InfluxDB to receive data from Home Assistant, and creating a Grafana dashboard to visualize your data. It provides a comprehensive guide for real-time monitoring and analysis of Home Assistant data. In this tutorial, you’ll learn how to integrate Grafana with Home Assistant using InfluxDB.

How to Use OpenTelemetry & JavaScript Together: A Tutorial

This post was written by Siddhant Varma. Scroll down for the author’s bio. Observability is an essential aspect of a healthy software architecture and a highly performant system. It enables developers and engineers to understand and dive deeper into how their application behaves. This in turn helps them monitor it effectively.

The new ransomware-as-a-service (RaaS) operation MichaelKors

A new ransomware-as-a-service (RaaS) operation called MichaelKors has recently emerged, which targets Linux and VMware ESXi systems. The cybersecurity firm CrowdStrike warns that this trend is significant since ESXi does not support third-party agents or antivirus software which makes it an attractive target for cybercriminals.

Optimizing Website Performance: Harnessing the Power of Image Lazy Loading

In today’s fast-paced digital world, website speed is crucial in retaining attention. One of the ways to achieve faster website loading times is by implementing Image lazy loading. This technique ensures images are loaded only when visible on the user’s screen, reducing the initial load time and improving the website’s overall performance. In this article, we will explore the concept of image lazy loading, how it works, and the different methods to implement it on a website.

What is Citrix NetScaler, and how does it work?

Citrix NetScaler is a web application delivery controller (ADC) that can make applications run more efficiently. In some cases, they can run up to five times faster than without Citrix NetScaler. Also, it can reduce web application costs for the owner with server offloading, and it ensures that applications are readily available with its application load balancing features. Citrix more than 400,000 customers worldwide, with 99% of Fortune 100 companies and 98% of Fortune 500 companies.