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The latest News and Information on IT Service Management, Service Desk and related technologies.

Security Webinar, Zero Trust For Users

Oct 27, 2023 By Ivanti In Ivanti
Zero trust security — anywhere Working from everywhere means employees need access to corporate apps and data from any device, anywhere, anytime. This is a new level of freedom — and a new level of vulnerability. Navigate this new landscape with security that’s purpose-built for Everywhere Work. Get edge-to-edge security for every device, every user, every application and every network everywhere.
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Detect Shadow IT And Keep Unauthorized Assets Under Control

Oct 27, 2023 By InvGate In InvGate
Shadow IT refers to systems, software, applications, SaaS services, hardware, or mobile devices used within an organization without the IT department's explicit approval, oversight, support, or knowledge. Initially, it focused on hardware assets, but it has evolved to include SaaS applications (SaaS sprawl). Even though shadow IT has a few benefits, it also poses significant risks to organizations, such as.
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ivanti

UEM vs. MDM: Everything You Need to Know!

Oct 27, 2023 By Raul Nadal In Ivanti

Microsoft's release of Windows 10 modernized how IT teams approach device management. Windows 10 is not a strict evolution of Windows 7 and 8. It’s an evolution of Windows Phone 8 and 10, where an MDM API was available to manage all aspects of a device, such as DLP, restrictions, software distribution and so on.

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splunk

What Is ITSM? IT Service Management Explained

Oct 27, 2023 By Stephen Watts In Splunk
ITSM, which stands for IT service management, is a strategy for delivering IT services and support to an organization, its employees, customers and business partners. ITSM focuses on understanding end users’ expectations and improving the quality of both IT services and their delivery. In the early days of computers, employees relied on the company IT department for help whenever a computer issue arose.
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Infraon

Unable to accurately measure IT success? Watch out for these 7 KPIs

Oct 27, 2023 By Ganesh N Kumar In Infraon
The right KPIs are critical for optimizing IT management lifecycles. With the right set of metrics, organizations can objectively measure their IT function’s performance and identify areas for improvement. These service and operational KPIs often act as a compass, guiding IT teams to help drive operational excellence and achieve strategic alignment with organizational goals.
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Secure UEM Solution Packages in 187 seconds

Oct 26, 2023 By Ivanti In Ivanti
Ivanti’s Secure UEM solutions provide a unified view of devices, enabling efficient discovery, management and security of endpoints and vulnerabilities. Accurate and actionable insights enable faster remediation. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.
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Death, Taxes and Phishing - Cybersecurity Research Results (Pt. 1) | Ep.33 Security Insights Podcast

Oct 26, 2023 By Ivanti In Ivanti
Welcome to Security Insights: where best-practice cybersecurity meets the real-world risks, workplaces, and roadblocks you face every day. Join Chris Goettl, head of Endpoint Security Product Management, and Ashley Stryker, your cybersecurity "rubber duck", as they review the security strategies and tactics that truly matter to the information security teams protecting organizations, agencies, and businesses like yours.
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motadata

Importance of Network Monitoring

Oct 26, 2023 By Pratik Patel In Motadata

In today’s fast-paced digital world, the importance of network monitoring is growing by leaps and bounds. With real-time network monitoring, businesses can transform their user experiences and drive unstoppable growth. Whether you run a small business or a large corporation, incorporating network monitoring tools can help in the smooth functioning of your networks. Join us as we unveil the top benefits of network monitoring in the modern business landscape.

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datadog

Prioritize and promote service observability best practices with Service Scorecards

Oct 25, 2023 By Kruthi Vuppla In Datadog

The Datadog Service Catalog consolidates knowledge of your organization’s services and shows you information about their performance, reliability, and ownership in a central location. The Service Catalog now includes Service Scorecards, which inform service owners, SREs, and other stakeholders throughout your organization of any gaps in observability or deviations from reliability best practices.

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